COMPASS® for Windows Frequently Asked Questions

(Revised June 2007)

  1. On a Windows® 2003 Server, how do I change directory permissions on the subdirectories of C:\Apps\COMPASS?
  2. What does the error "-60 Error Opening file: <Drive Letter>:\COMPASS\readwrit\systemdb\statinfo.dbf" mean?
  3. What does the error "C:\COMPASS\readwrit\student invalid" mean?
  4. What does the error "Unable to create BACKUP directory! System Export cannot continue" mean?
  5. The Purge System Setup under the Tools options says it completes, but I am still unable to use Administration Modes that I had previously created and already deleted.
  6. How do I add users and groups in Windows® 2003 server and Windows® XP Pro?
  7. How do I modify directory permissions on a Windows® 2003 shared directory via Windows XP Pro client?
  8. How do I add Groups to a directory on Windows® 2003 Server?
  9. When I attempt to launch a configured COMPASS.exe shortcut for a particular user I receive an error message.
  10. Why do I get a Disk is full message when trying to add a new major to the majors category?
  11. How do I switch to the Classic Start Menu in Windows® 2003 and Windows® XP?
  12. Fonts in the Math Test are not displaying properly.
  13. On a Windows® 2003 Server, all the directory and permissions are set, but I am still unable to map a drive to the server.
  14. How do you install COMPASS 3.2 on a Windows® 2003 server with Windows® XP Pro Clients?
  15. I get the error "Codebase -60 error" when I attempt to launch the COMPASS.exe as a standard user. But the COMPASS.exe program runs when I am an administrator.
  16. How do I run COMPASS 3.2 on a Windows® XP Pro workstation after I have installed the application?
  17. I cannot administer an e-Write test.
  18. An interrupted/suspended test will not restart.
  19. The Online Help Documentation does not appear.
  20. What display setting should I use in order to view COMPASS correctly?

On a Windows® 2003 Server, how do I change directory permissions on the subdirectories of C:\Apps\COMPASS?

  1. By default, subdirectories have the same permissions as the directories above them. To change the permissions, you must right-click the folder you wish to change and choose Properties.
  2. Select Advanced on the lower right-hand corner of the screen.


     
  3. Uncheck the box next to Allow inheritable permissions from the parent to propagate to this object and all child objects. Include these entries explicitly defined here.


     
  4. Then click Apply and OK.
  5. You should now see a Security Warning pop-up.


     
  6. Click Copy and then click OK.
  7. You can now set the directory permissions for the folder. Repeat this action for any folder that you need to change the permissions on. See the table under Question 14 for a quick listing of the directories you will need to modify.

What does the error "-60 Error Opening file:<Drive Letter>:\COMPASS\readwrit\systemdb\statinfo.dbf" mean?
This error appears for two possible reasons. Either the Novell, NTFS or Share permissions have been set incorrectly or the COMPASS application is unable to find the specified mapped drive letter, any of the folders listed, or the file it is looking for.

Ensure the proper NTFS and Share permissions are set on the server. See the directory permissions stated in the table of Question 14. You should also ensure that the drive is properly mapped and that you have not lost your network connection.

What does the error "C:\COMPASS\readwrit\student invalid" mean?
The invalid message indicates that the COMPASS program is unable to find the initial file of the student directory (whatever it is named). This can be due to installing at the server level, a change in the mapping structure when moving the application to new location or server, or a change in the student directory's name.

Typically, this means that COMPASS was installed on the Windows® 2003 Server. The install should be done via a client workstation.

Uninstall the application from the server by using the Add/Remove Programs feature in the control panel. Reinstall by following the steps outlined in Question 14.

DO NOT install COMPASS at the server level.

What does the error Unable to create BACKUP directory! System Export cannot continue mean?
This error will occur if you have mapped the root to the application during installation.

The installation instructions clearly indicate that you should not map the application to the root.

This error will also occur if the user does not have appropriate permissions to create this folder, or the drive mapped to the server is connecting at the root of the COMPASS directory.

The Purge System Setup under the Tools options says it completes, but I am still unable to use Administration Modes that I had previously created and already deleted.
This is part of the design of the COMPASS software to prevent the corruption of student records if an administration mode that has been used to test students has been deleted. This will not prevent the database from operating. It affects only the naming scheme of the Administration Mode.

For example, you have created in your database a Reading, Writing and Math administration mode, and you want to delete this administration mode because you made a mistake during its creation.

If you would delete this administration mode and then purge the system database, you would be unable to use the old administration mode because it would think it is still in use. The solution is to edit the current Administration Mode or rename the Administration Mode (e.g. "Reading, Writing and Math <date created>").

Purge will, however, eliminate any deleted administration modes that no longer have corresponding test sessions associated with it in the current database.

For example, If you switch to a new database, delete the administration mode, and then purge system setup, you would be able to reuse the administration mode name.

How do I add users and groups in Windows® 2003 server and Windows® XP Pro?
Refer to Question 14, steps 1 through 10.

How do I modify directory permissions on a Windows® 2003 shared directory via Windows® XP Pro client?

  1. Log in to the XP Pro workstation as someone who belongs to the COMPASS-Directors user group. The COMPASS-Directors groups may not have the appropriate permissions to make changes to the Windows® 2003 server, depending on the level of their profile. If the COMPASS-Directors is a member of the Restricted User Group (User group) they will not be able to change permissions.
  2. Click on the My Computer icon on the desktop.
  3. In the "My Computer" window, click Tools > Folder Options.
  4. Click on View.
  5. Scroll down to the bottom and you will see the Use simple file sharing (Recommended) field. Make sure this box is unchecked.


     
  6. Select OK.
  7. You will now be able to change folder permissions on your local and shared folders. See Question 14 for appropriate directory permissions.

How do I add Groups to a directory on Windows® 2003 Server?
Refer to Question 14, steps 44 through 50 for this answer.

When I attempt to launch a configured COMPASS.exe shortcut for a particular user, I receive the following error message:

Debug Assertion Failed Program:
(Drive letter):\COMPASS\bin\COMPASS.exe
File: afxcoll.inl
Line: 148

Ensure you have mapped the drive properly in the Target field and that you have installed COMPASS properly.

If this fails, delete everything after COMPASS.exe <drive letter>:\Compass\bin\COMPASS.exe. Relaunch the application and have the user log in normally.

The configured shortcut is shown below.

Why do I get a Disk is full message when trying to add a new major to the majors category?
This error occurs when the Windows® XP user does not have sufficient privileges to <drive letter>:\COMPASS\ReadWrite. This error also occurs when you do not have write access to the database. Verify that the user is a member of the COMPASS-Directors user group.

You may also have to restart the application and reload the databases to ensure that everything is loaded properly. See the table under Question 14 for Rights and Privileges.

Note: This error may occur when creating any demographics if you do not have write access.

How do I switch to the Classic Start Menu in Windows® 2003 and Windows® XP?

  1. Right-click on the Start menu and choose Properties as shown below.


     
  2. You should see two options:
    • Start menu (This is the Default setting)
    • Classic Start menu
  3. Select "Classic Start menu".

You should now see the following icons on the desktop: My Computer, Network Neighborhood, Internet Explorer, and My Documents.

Fonts in the Math Test are not displaying properly.
The Math test contains a specific font used to display mathematical symbols.

Please note that you must have Power User rights or better before performing this action.

To ensure the font has been installed correctly, navigate to <drive letter>:\COMPASS\bin and double-click WSetup.exe.

This must be performed on each workstation that will be used for COMPASS testing.

On a Windows® 2003 Server, all the directory and permissions are set, but I am still unable to map a drive to the server.
This could happen when a local security policy is in place to allow only Administrators to access this computer remotely.

To view or change the local security policy, complete the following steps:

  1. Start > Administrative Tools > Local Security Policy.
  2. Expand the Local Policies by clicking the + sign next to the "Local Policies" folder as shown below.


     
  3. Highlight "User Rights Assignment."
  4. In the right-hand windowpane, the very top selection should be Access this computer from the network. Double-click this item.
  5. Verify that you can access the computer either by the Everyone Group, or by adding COMPASS-Directors and COMPASS-Testing groups.

To add COMPASS-Directors and COMPASS-Testing group, do the following:

  1. Click the Add User or Group button.
  2. Select "Object Types…".
  3. Ensure the "Groups" check box is selected.
  4. Click OK.
  5. In Enter the object names to select (examples): text box, type COMPASS-Directors; COMPASS-Testing as shown below.


     
  6. Click Check Names.
  7. The two groups should display in the text box.
  8. Click OK.

How do you install COMPASS 3.2 on a Windows® 2003 server with Windows® XP Pro Clients?

  1. Log on to the Windows® 2003 Server as an Administrator.
  2. Access the Microsoft Management Console by clicking Start > Administrative Tools > Computer Management or by right-clicking on the My Computer icon on your desktop and selecting "Manage."
  3. In the left-hand windowpane: Select and expand (double-click) Local Users and Groups as shown below.


     
  4. In the left-hand windowpane: Select Groups and then right-click to select "New Group…" from the menu.
  5. Create two new groups:
    • COMPASS-Directors (these members will be able to modify and change the COMPASS program)
    • COMPASS-Testing (these members will be able to administer tests and take tests)
  6. In the left-hand windowpane: Select Users and right-click and select "New User…" Add the user name, and then add that user to either the COMPASS-Directors or COMPASS-Testing group.
  7. In the Users folder you should now see the user you created in the right-hand windowpane.


     
  8. Choose the user you just created and double click. Select the Member Of tab and click the Add… button. Enter the Group name for either COMPASS-Directors or COMPASS-Testing. For example, the graphic below shows a user that would belong to the COMPASS-Directors group.


     
  9. Click Check Names. This should display the correct group or groups. Select OK to accept changes and close the window.
  10. Click Start > My Computer.
  11. Double-click on the drive letter you wish to install COMPASS. (For example, C:\ drive).
  12. In the C: folder, create a directory called Apps. The directory path should now be C:\Apps.
  13. Right-click on the directory you just created and go to Properties.
  14. Select the Sharing Tab.
  15. Left-click on the Share this Folder radio button as shown below.


     
  16. Accept the default Share name of Apps.
  17. Left-click on Permissions.
  18. This should bring up the Permissions for Apps window.
  19. Click Add. This will display the Select Users or Groups window.
  20. Type in the user groups created in Steps 2–10. For example, COMPASS-Directors, COMPASS-Testing.
  21. Click Check Names.
  22. The two groups should display in the text box.
  23. Click OK. This will close the Select Users or Groups window.
  24. You should now see the Permissions for Apps window. The two user groups should be displayed. Left-click on COMPASS Directors and COMPASS-Testers and ensure that "Full-Control" is selected.
  25. If the permissions are set correctly, click >OK to close the Permissions for Apps window.
  26. Click OK to close the Apps Properties window.
  27. Log off the Windows® 2003 Server.
  28. Log in to a Windows® XP Pro Workstation as an Administrator.
  29. Open My Computer by selecting Start > My Computer.
  30. Select Tools > Map Network Drive…. This will bring up the Map Network Drive window as shown below. You can map the drive to any drive letter in the drop-down menu. For this example, the server name is COMPASS-Server and the shared folder name is apps. Make sure you deselect Reconnect at logon field, and then click Finish. Log in to the server using a valid administrator account to complete setup of the Network Drive.


     
  31. Insert the COMPASS/ESL CD into the workstation's CD-ROM drive.
  32. Click the Start button and select "Run".
  33. Browse to your CD-ROM drive and double-click on the setup.exe file. Then click OK.
  34. At the Choose Destination Location screen, click Browse.
  35. At the Choose Folder window, as seen in the image below, change the default drive letter from C:\COMPASS to the drive letter you made in step 30. In our example it is T:\COMPASS. Select


     
  36. At the Choose Destination Location window, you should now see T:\COMPASS as shown below.


     
  37. Click Next to continue.
  38. At the Setup Type screen, select the type of install you would like. Select either "COMPASS/ESL with Sound" or "COMPASS/ESL without Sound". Click Next to continue.
  39. Click Next at the Select Program Folder screen.
  40. The Start Copying Files screen will provide a summary of your installation. If the summary is correct, click Next to continue.
  41. The program will begin to copy files from the CD to your network share. When it has completed copying the files, the Setup Complete screen will appear. Read this screen and click Finish to complete the installation. At this point you should proceed to Assigning Rights to the appropriate directories.
  42. Log back into the Windows® 2003 Server as an Administrator.
  43. Click Start > My Computer.
  44. Double-click on the C:\ hard drive and then double-click on the Apps directory. Right-click the C:\Apps\COMPASS folder and choose "Properties".
  45. Select the Security Tab and click the Add… button.
  46. Type in the groups you added earlier for COMPASS-Directors and COMPASS-Testing.
  47. Click Check Names.
  48. Click OK.
  49. Modify each of the directories so the permissions match the table by adding COMPASS-Directors and COMPASS-Testing to each of the folders:
    • F = Full Control
    • M = Modify
    • RX = Read and Execute
    • L = List Folder contents
    • R = Read
    • W = Write

For more information on how to set directory permissions on a Windows 2003 or Windows 2000 Server, see Question 1 and refer to the table below.

Server Directory structure COMPASS-Directors COMPASS-Testing
.\COMPASS M, RX, L, R, W RX, L, R, W
.\COMPASS\Assist RX, L, R RX, L, R
.\COMPASS\Awl RX, L, R RX, L, R
.\COMPASS\bin RX, L, R RX, L, R
.\COMPASS\ReadOnly RX, L, R, W RX, L, R, W
.\COMPASS\ReadWrit RX, L, R, W RX, L, R, W
.\COMPASS\SSR M, RX, L, R, W M, RX, L, R, W
.\COMPASS\Temp M, RX, L, R, W M, RX, L, R, W

I get the error "Codebase -60 error" when I attempt to launch the COMPASS.exe as a standard user. But the COMPASS.exe program runs when I am an administrator.
This error occurs when the directory permissions for Users on the COMPASS folder on the server does not have write access.

  1. Log in to the server and go to c:\apps\directory based on the example shown in Question14.
  2. Verify that the COMPASS directory exists in the C:\apps directory and right-click on the folder. If the permissions do not match those in the table, add the proper permissions based on Question 14.

This error can also be due to incorrect drive letter mapping for the current user. All users must use the same drive letter mapping for the student directory.

How do I run COMPASS 3.2 on a Windows® XP Pro workstation after I have installed the application?

  1. Log in to a Windows® XP Pro workstation using either a valid COMPASS-Directors or COMPASS-Testing user.
  2. Open My Computer by selecting Start > My Computer.
  3. Select Tools > Map Network Drive…. This will bring up the Map Network Drive window. You must map the drive to the drive letter you used to install the COMPASS 3.2 Application. For this example, the server name is COMPASS-Server, the shared folder name apps, and we installed COMPASS to the T:\ drive letter.
  4. Select T:\ from the drop-down menu. Make sure you check "reconnect at logon". (By default it is already checked.)
  5. Log in to the server using a valid COMPASS-Director or COMPASS-Testing account.
  6. Select Start > Programs > COMPASSESL 3.2 > COMPASSESL 3.2.

This should launch the application. If you experience any errors, please verify that the application was installed properly and follow the instructions in Question 14.

I cannot administer an e-Write test.
Java Virtual Machine (JVM) and a live Internet connection are required to execute the e-Write test.

You will need to go to http://wwws.sun.com/software/download/technologies.html and select "Java Software for your Browser." Click the button that says Get It Now and the website will determine which version is needed for your specific computer and operating system. It will then automatically install it.

If you will be running COMPASS for Windows on a network, each workstation that will be used must have JVM installed.

An interrupted/suspended test will not restart.
If you are using Windows® XP and the student needs to end a session during a Test Administration mode that contains a combination of tests, suspend the mode at the end of an individual test. This will ensure the safe restart of the test session in a Windows® XP environment.

If it is not possible to wait until the end of an individual test (due to illness, a power failure, or some other emergency), the test must be restarted on the same network, on a computer that is not running Windows® XP.

SUGGESTION: To make it easier to identify individuals who need to finish an interrupted/incomplete Test Administration Mode on a computer that is not running Windows® XP, staple a card of instructions or write a note on the score report that results from the interrupted testing. The Test Proctor can then direct the student to a computer on the network that is not running Windows® XP and the student can complete their testing.

The Online Help Documentation does not appear.
The Online Help requires that webster.ocx be installed before the Help files can be displayed.

To ensure this has been installed correctly, log in to the workstation as an Administrator, navigate to <drive letter>:\COMPASS\bin and double-click WSetup.exe.

This step must be performed on each workstation that will be used to run COMPASS.

Please note that you must have Power User rights or better before performing this step.

What display setting should I use to view COMPASS correctly?
The Windows® Display settings must be set to 800 x 600 resolution.