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All ACT QualityCore testing concluded on July 28, 2017.  District and School Test Coordinator access to student and summary reports is still available through December 29, 2017. In addition, access to the Educator Resources will be available until the end of 2017.

Implementing ACT QualityCore®

Help for teachers, test administrators, and test coordinators

ACT QualityCore® assessments measure the learning outcomes all students must attain in order to succeed in college and careers.

Below is a list of resources and answers to the most frequently asked questions about administering ACT QualityCore. The resources are to help teachers, test administrators, and test coordinators know how to implement ACT QualityCore paper- and computer-based solutions. 

Training and Resources

View a list of materials and professional development sessions, including webinars, available for ACT QualityCore.

Log In to ACT QualityCore


If your school/district is performing ACT QualityCore testing with the Kentucky or Alabama departments of education (i.e., all public schools in Kentucky and Alabama) log in to the appropriate state-specific website. This will ensure all summary data is rolled up into state reports. All other schools, including private schools in Kentucky and Alabama, log in to the National website.

Kentucky ›

Alabama ›

National Sites ›   

Test Administration Manual. (Computer-based Testing) This manual is designed for teachers and test administrators to prepare for and administer the computer-based ACT QualityCore assessments. It contains alerts and reminders, information about online resources, test administration and test security policies, step-by-step directions to key functions in the online system, and verbal directions for administering the tests.

Teacher Manual. (Paper-based Testing) This manual is designed for school test coordinators and teachers to prepare for and administer the paper-based ACT QualityCore assessments. It contains information about the distribution and collection of test materials, as well as test administration policies, procedures, and verbal instructions for administering the tests.

Instructions for Accommodated Testing. (Accommodated Testing) This manual is designed for school test coordinators and teachers to coordinate the paper-based ACT QualityCore assessments for students requiring testing accommodations. It includes recommended eligibility requirements, accommodated testing arrangements and options, abbreviated verbal instructions for administering the tests, and information about returning testing materials. This manual is intended to supplement the Administration Manual and the Teacher Manual.

Test Coordinators Manual. (Computer- and Paper-based Testing Administration) This manual is designed for district test coordinators and school test coordinators to provide an overview of testing processes and instructions on using the online administration system. It includes tasks to perform across the phases of an administration, tasks for preparing staff for paper- or computer-based testing, ACT QualityCore testing policies, and instructions on using the administrator interface to register students, monitor testing, and view test results.

Administration Manual. (Paper-based Testing Administration) This manual is designed for school test coordinators to prepare for the paper-based ACT QualityCore assessments. It contains instructions for receiving, handling, and returning test materials, as well as reading and understanding the Teacher Manual, which contains procedures and verbal instructions for administering the tests.

New Roles and Terms Definitions. (Computer- and Paper-based Testing) This document provides a summary of user roles and key terms for the ACT QualityCore system.

Calculator Policy. (Computer- and Paper-based Testing) This document details student use of calculators and testing aids during testing.

Secure Web Browser Environment Issues. (Computer-based Testing) This document details browser-specific issues that students might encounter when completing online ACT QualityCore testing, as well as recommendations for resolving them.

Security and Confidentiality Agreement. (Computer- and Paper-based Testing) This document provides an acknowledgement of ACT’s security and confidentiality agreement for the use of the ACT QualityCore system, materials, and test content.

Test Irregularity Report. (Computer- and Paper-based Testing) This form enables you to document and report prohibited behaviors as well as any unusual events that occurred during test administration, including, but not limited to, the following:

  • Disturbance or distraction that could affect student scores
  • Student becoming ill and discontinuing testing
  • Student challenging a test item
  • Staff member suspected of compromising the integrity of test results

This page provides tools for ensuring that devices in your testing labs are prepared for online ACT QualityCore testing.

Gray-scale Graphics Display

Some ACT QualityCore tests display shaded graphics used by students to answer questions. For optimal viewing, the gray-shaded center should be visible in each square.

 

 

Adjust the brightness and contrast settings on each device used for student testing.

Compatibility Script. Checks that Java Script is enabled in the browser, browser security is set to medium (Internet Explorer only), and that the device can display required graphics files and access the ACT QualityCore testing website.

Run on each device on which students will be performing ACT QualityCore tests.

Technology Guidelines. Details the technology and infrastructure requirements for using the ACT QualityCore administration interface and for administering online ACT QualityCore tests.

Frequently Asked Questions About Administering ACT QualityCore

 

Verify the following:

Ensure that the latest version of the ACT QualityCore secure web browser is installed on the computer.

Windows users:

  1. Right click the secure browser icon on the desktop.
  2. Select Properties.
  3. Compare the version number in the properties dialog box to the version number identified for the administration.

Macintosh users:

  1. Right-click the secure browser icon on the desktop.
  2. Select Get Info.
  3. Compare the version number in the properties dialog box to the version number identified for the administration.
    • Verify that the registration code and student’s birthdate entered match the information on the student roster.
    • Verify that the daily access code being used by the student to log in is correct.
    • Log in to the ACT QualityCore administration interface and check the access code assigned to the class.

Validate that the student is using the correct five-letter combination. The daily access code is not case sensitive.

Check the browser settings to make sure pop-ups are not blocked.

Windows users:

For Internet Explorer, select Tools and clear the Turn On Pop-up Blocker option on the Privacy tab.

Macintosh users:

For Macs, select Safari from the toolbar and turn off Block Pop-up Blockers.

Check the Class Report to confirm that a checkmark displays for all sessions of the test.

  1. Log in to the ACT QualityCore administration interface.
  2. Move the cursor over the Reports tab, and select View Reports.
  3. In the submenu, click Class Reports and select Retrieve Class Report.
    • Students with two checkmarks should have reportable scores 2–10 schools days after all sessions are completed, depending on the mode and format of the test.
    • If the student is missing one or more checkmarks, the student’s scores are not reportable.

Reasons a student may be missing at least one checkmark include:

  • The student did not exit a test session properly by clicking Yes to confirm the exit when closing the session.
  • The student was absent and did not begin taking the test session.
  • The test session was reopened by the teacher or test administrator.

If none of these reasons explains the problem, contact your School Test Coordinator.

... the student has not finished taking the test?

Reopen the student’s test session by completing these steps:

  1. Log in to the ACT QualityCore administration interface.
  2. Move the cursor over the Administer Tests tab and select Reopen Test Sessions.
  3. Select the reason for reopening the session, and then reopen the appropriate session by following the directions on the screen.
  4. After the session is reopened, instruct the student to log in again to continue testing.

Remember to follow test security protocol when reopening test sessions.

Contact your School Test Coordinator and/or technology coordinator to ensure that all applications and updates are currently installed on the computer. In the meantime, move the student to another available computer to continue testing.

… more of the graphics in a test?

Adjust the brightness and contrast settings on the student’s monitor while viewing the sample images in the Computer-based Testing Setup section on this page.

 

The solution depends on the extent of the issue:

  • If a single student has lost connectivity:
    • The student should wait to see if the connection is restored.
    • If the connection is not restored within five minutes, the student should exit the test.
    • Test the connection by attempting to connect to another remote website, such as www.cnn.com.
    • If the connection to the website is successful, reopen the secure browser for the student to resume testing.
  • If a group of students have lost the connection to the ACT QualityCore server:
    • Contact your School Test Coordinator, who will then contact the District Coordinators to verify that the equipment and network are functioning properly.

If the student cannot log in after several attempts, the secure browser should be closed, and the connection should be tested by attempting to connect to another remote website, such as www.cnn.com.

If the connection to the website is successful, reopen the secure browser for the student to resume testing. If the login is unsuccessful, call ACT QualityCore Support at 866.764.7228.

Secure Web Browser Issues provides a list of solutions to problems that students might encounter when using the secure web browser for testing.

Use of Calculators on QualityCore Tests provides detailed information on calculators that can be used for ACT QualityCore tests.

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