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WorkKeys Training

Your role as a staff member at a WorkKeys testing center requires that you have an active understanding of the policies and procedures that govern your WorkKeys operation. WorkKeys tests are considered high-stakes tests. There are two primary reasons for this:

  • Impact. Many WorkKeys candidates are taking the tests to gain a job, keep a job, or gain a promotion. The results of the tests could have potentially major implications for their careers.
  • Economy. High-quality assessments are expensive to produce. When the security of an assessment form is compromised, the form is usually withdrawn and must be replaced by a new form. The compromise of an assessment instrument significantly increases the cost of developing and maintaining assessments. 

Therefore, all testing staff are required to complete this training program in preparation for testing center operations. While we encourage all testing staff to attend a live webinar training, testing staff can use the ACT WorkKeys Training Plan as a guide to reference all required training and materials for the testing format they are using.

ACT WORKKEYS TRAINING PLAN

The ACT® WorkKeys® training plan is designed to give a detailed overview of all required training, documents, and associated forms by testing format. Both new and existing users of the ACT WorkKeys system can view the stages below and see what training is required of them, so they can be sure they are learning and familiar with the correct documents for their testing format.

The training plan should be used in conjunction with the live webinar trainings, not as a substitution for the live webinar trainings.

ACT WorkKeys Training Plan (PDF)

As a result of completing this training program, you should be able to:

  • choose secure facilities and staff for high-stakes testing
  • order, secure, and return any testing materials
  • deliver tests according to high-stakes testing standards
  • coordinate and administer tests smoothly

You will be considered trained and qualified to administer WorkKeys tests when you have completed all stages of training.

  • NOTE: The documents and modules in this training program cover all aspects of test coordination and administration. If you or staff at your site will have limited responsibilities, you or they may complete only those stages of training that are applicable to those responsibilities. For instance, someone acting only as a paper-and-pencil room supervisor may not need to read the Test Coordinator Manual or Ordering Materials guide. Only a test coordinator would need to be familiar with those documents. Please refer to Administration Resources for more documents.

Open Enrollment Webinars (No Cost)

Live interactive training sessions with a learning expert who can answer your product specific questions.

 

Customer Requested Webinars

Specialized training topics for private viewing training. Call 888.826.1956 or email learning@act.org for more details to personalize your training plan.

Title

Time

Training Description

Target Audience

Introduction to ACT WorkKeys for Online Testing Test Administration

2 hrs.

Learn about ACT WorkKeys for Online Testing test administration, including how to administer ACT WorkKeys for Online Testing assessments. Those who would benefit the most include:

  • New site administrators
  • New proctors
  • Any site administrator or proctor who would like a refresher on ACT WorkKeys for Online Testing basics

Sites that have a current ACT WorkKeys for Online Testing contract with ACT

ACT WorkKeys for Online Testing Groups and Batch Loading

2 hrs.

Learn how to use groups and batch loading in the administration of ACT WorkKeys for Online Testing assessments. Those who would benefit the most include individuals responsible for setting up and working with groups and those responsible for creating and uploading batch load files, including site administrators and proctors.

Sites that have a current ACT WorkKeys for Online Testing contract with ACT

Using the Occupational Profiles Database to Improve Student Performance

30–40 min.

Learn how to find and search the ACT WorkKeys Occupational Database, how to connect to O*Net data, and be exposed to numerous materials that can be used to motivate students and gain a better understanding of why ACT WorkKeys and ACT WorkKeys curriculum.

Any

ACT WorkKeys Soft Skills Assessments: Talent—Performance—Fit

45 min.

Describes each of the ACT WorkKeys Soft Skills Assessments: Talent, Performance, and Fit. The webinar explains why ACT created the assessments and what each assessment looks like, including a review of each report. Finally, the webinar describes how each assessment can be used in various employment processes.

ACT WorkKeys test site administrators who haven’t delivered ACT Soft Skills Suite assessments and are interested in learning about them

Understanding and Using ACT WorkKeys Scores

45 min.

This training presentation is designed to help customers understand ACT WorkKeys scores and learn about the ways examinees can use their scores.

Any

ACT WorkKeys Paper Test Administration

1 hr.

Participants in this webinar will learn about ACT WorkKeys Paper test administration, including how to administer ACT WorkKeys Paper assessments.

Proctors and Test Site Administrators

 

In-Person Workshops

Bring our experts to you. You get personalized training at your location for your group. Call 888.826.1956 or email learning@act.org for more details to personalize your training plan.

TitleTimeTraining DescriptionTarget Audience
ACT WorkKeys for Online Testing Test AdministrationUp to 8 hrs. (4 hours for WorkKeys for Online Testing basics; 4 hours for advanced material)

Participants in this workshop will learn about ACT WorkKeys for Online Testing test administration, including how to administer ACT WorkKeys for Online Testing assessments. The advanced material includes instruction on how to work with groups and with batch loading. If desired, the participants can request an overview of available reports. Those who would benefit the most include:

  • Site administrators
  • Proctors

For the advanced portion, additional individuals who would benefit include:

  • Testing staff responsible for setting up groups
  • Individuals responsible for working with batch load files
Sites that have a current ACT WorkKeys for Online Testing contract with ACT and individuals who want access to reports data

 

More documentation can be found in the Resources section of the Administration page.