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Understanding Scores

Types of Scores

ACT WorkKeys NCRC assessments (Applied Math, Workplace Documents, Graphic Literacy) have both Level and Scale Scores. These types of scores indicate an ability to perform more complex skills as the scores increase.

Level Scores

Level scores are often used in hiring and advancement decisions. Level scores are based on WorkKeys job profiles which are a snapshot of the skills needed for a particular job.

Scale Scores

Educators use scale scores to track growth in skills over time. Scale scores are not used for hiring or advancement decisions.

Score Reports

Data You Can Use

A wide range ofWorkKeys skills reports provide data to help document progress according to core indicators.

Individual Score Report

The Individual Score Report provides information to examinees about their scores and what it means to be at that skill level.

Individual Score vs. Profile Report

This report shows a comparison of required skill levels for a job that’s been profiled with the skill level the examinee achieved on the ACT WorkKeys tests and whether or not they met the profile levels needed.

Other Score Reports

WorkKeys Online Version

  • Group vs. Profile Report (PDF): Displays the scores that a group of examinees achieved compared to a score that is required for a job.
  • Roster Score Report (PDF): A list of examinees, the tests they took, and the scores they received.
  • Soft Skills Assessments List Reports: Provides information for all Soft Skills Reports.
  • ACT WorkKeys Data Export Report (PDF): Provides a .csv file with all examinee and test results information, except user ID and password.

Paper and Pencil

  • Memo to Examinee Report (PDF): Documents the examinee's skill level for each assessment taken, describes tasks associated with each skill level, and suggests general strategies for improvement.
  • Summary Report (PDF): Includes the examinee's score, along with a brief description of the achieved skill level for each assessment administered. The format of the report makes it suitable for the examinee to copy and attach to a job application.
  • Examinee Roster Report (PDF): Includes assessment scores, demographic data, and job-related data for each examinee.


Using Scores

Not sure how WorkKeys scores can help your students? Here are some ideas:

  • Add information about the National Career Readiness Certificate or WorkKeys scores to resumes or applications.
  • Take a WorkKeys score report or National Career Readiness Certificate to a job interview to show the employer they have the skills needed for the job.
  • Include WorkKeys scores in application materials for a community or technical college.
  • Give employers the National Career Readiness Certificate number or unique web address to verify a certificate.
  • Check scores with our occupational skills profiles to compare them to the average scores needed for more than 20,000 jobs.