Level 2 Listening

Sample Item

Message:

(Narrator)You work in a camera store and a customer gives you this message.

[Female voice] I'm Brenda Garcia and I bought this camera at your store two years ago. I really like it but I dropped it last week and now I'm having trouble getting it to flash. Could you have a repairperson look at it and call me if they think it can be fixed? Also, how much will it cost to fix it? My telephone number is 699-8824.

Level 2 Sample Response

"my name is Brenda Garcia I bought a flashlight 3 yrs ago I dropped it & cant get it working I was wondering if u could have a repair come and look at it. How much would it be. my number is 699-8824."

Why this is a Level 2 response:

There are several pieces of primary information that are correct: Brenda Garcia, a repair[person] ... look at it, how much would it be, and 699-8824. There is a piece of primary information given that is incorrect: flashlight instead of camera. Since both the gist of the situation (Brenda Garcia needs something repaired) and clues to sources of further information (name and phone number) are mentioned, a sketch of the situation is present.

View characteristics

Other sample items
Level 1 | Level 2 | Level 3 | Level 4 | Level 5