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Level 3 Listening


Sample Item


Message:

(Narrator)You work in a camera store and a customer gives you this message.

[Female voice] I'm Brenda Garcia and I bought this camera at your store two years ago. I really like it but I dropped it last week and now I'm having trouble getting it to flash. Could you have a repairperson look at it and call me if they think it can be fixed? Also, how much will it cost to fix it? My telephone number is 699-8824.

Level 3 Sample Response

Text version below

"Brenda Garcia called. She is having trouble with getting her camera to flash. She would like a repair man to look at it and wants to know how much it will cost. Her number is 699-8824."

Why this is a Level 3 response:

Most of the primary information is present and is correct: Brenda Garcia, camera, trouble getting [it] to flash, repair man to look at it, how much it will cost, and 699-8824. Two pieces of primary information are missing: dropped it and call me. The relationships are tied together correctly enough so that the reader would be able to take appropriate action without further information: The reader knows that a repairperson needs to evaluate the cost of fixing the camera, and a phone number to contact the customer is given.

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