What the Workplace Observation Assessment Measures
Characteristics/Skills
Workplace Observation skills cover a broad range of skills, from a low level of skill up to a significantly higher level of observation skill. The assessment covers 5 levels. Level 1 is the least complex, and Level 5 is the most complex.
Level 1
Following the Observed. Test takers will observe and imitate all or parts of a simple demonstration, process, or procedure.
- Maintain focus on a short demonstration, process, pattern, or procedure
- Repeat a short, straightforward demonstration, process, pattern, or procedure
- Recognize an incorrect or missing step
Level 2
Interpreting the Observed. Test takers will be required to interpret simple instructions, demonstrations, processes, or procedures.
- Recognize cause and effect in a straightforward demonstration, process, pattern, or procedure
- Identify course of action to take given a single condition
- Filter out obvious distractions
Level 3
Synthesizing the Observed. Test takers will be able to combine more than one step that has been presented in an observed demonstration, procedure, or process while filtering multiple distractions that may make remembering details difficult.
- Process information from a more complex procedure or process
- Distinguish steps that seem similar but are different based on varying factors
- Apply information to a similar situation
Level 4
Analyzing the Observed. Test takers will need to make inferences, anticipate outcomes, and/or extrapolate information from an observed demonstration, procedure, or process.
- Make inferences from a demonstrated process or procedure
- Deduce from a partial or nonexplicit pattern, process, or procedure
- Decide which conditions apply to a new situation
- Determine general principle(s) underlying a condition, process, or procedure
- Apply complicated instructions to new situations
Level 5
Evaluating the Observed. Test takers will evaluate which alternative is best based on a previous observation and make evaluative judgments about what has been observed.
- Evaluate whether something is or is not a distraction (relevance)
- In a context where information is not complete and when presented with a new situation, be able to judge the best course of action
- Make predictions, test hypotheses
- Consider the implications of a process or procedure
- Prioritize and apply principles to reach desired outcome