Level 5 Observation
Sample Item
The narrator explains the importance of keeping the Garden Center's outdoor display looking fresh and well stocked and of ensuring that products are easily accessible to customers. The audience is directed to watch as Marietta, the yard supervisor, begins her duties.
The camera follows Marietta, at a distance and without any close-ups or comment, as she quickly moves through the outdoor display area, correcting problems. Viewers watch Marietta
- pick up an empty tray lying in the aisle;
- remove a carton of plants with yellowed leaves and put it in a waste box;
- move a misplaced plant to the proper shelf area;
- snip dried flowers from a blooming plant;
- roll out an awning above a shelf of plants that are in full sun;
- spray water on a group of plants that appear slightly wilted;
- align bales of straw into straight, chest-high stacks;
- rearrange bags of peat moss so that no stack is above chest-high.
As she finishes rearranging the bags of peat moss, a customer walks up and asks Marietta where to find a product that is located inside the store. The picture fades out as Marietta walks into the store with the customer.
The picture fades back in as Marietta walks out of the building, pushing a wheelbarrow that contains plants of various types and four bags of shredded bark. The scene ends as she begins placing the plants on the proper shelves, which have large bare spots. The stack of shredded bark in the background contains two bags of bark.
[Brief video clip of a stocked shelf that is in full sun; there is no awning rolled up above it. There are plants on the ground under the shelf and next to the fence in the background. The plants on the shelf are blooming plants with leaves that are not droopy or wilted and the plants are the same type but vary some in size; one carton of plants has several dried flowers on it. There aren't many bare spots on the shelf. The water sprayer is lying nearby. There is a stack of baled straw in the background that is chest-high to the customer standing near it.]
What should the yard supervisor do to improve this display area?
- Water the plants on the shelf
- Unroll the awning to protect the plants from the sun
- Clip off the dried flowers
- Move the plant that belongs in another area
Why this is a Level 5 item:
- The demonstrated task includes several components, requiring close attention to detail.
- The camera subtly directs attention to the important features and details.
- Some extra details and distracting information are present.
- A number of features and details are presented simultaneously.
Other sample items
Level 3 | Level 4 | Level 5 | Level 6
© 2008 by ACT, Inc. Terms of Use and Privacy Policy.