Frequently Asked Questions
General Information
What is WorkKeys?
What skills does WorkKeys measure?
What are the benefits of using WorkKeys?
Must I use all components of the WorkKeys system?
How do I get started?
Who uses WorkKeys assessments? The WorkKeys system?
What is job profiling?
What is job profiling training?
What kinds of jobs are profiled?
How are the occupational profiles used?
How can I take a practice test?
Where can I take a test?
Can I register to take a test now?
Who do I contact for more information about WorkKeys?
Ordering and Pricing
How much are the tests?
Do I buy the tests in packaged sets or one at a time?
What is the cost of job profile training?
Research, Validity, and Scoring
Are your tests valid and reliable?
How are the tests scored?
What do score reports look like?
What do my scores mean?
How can I get more score reports?
General Information
WorkKeys is a job skills assessment system measuring "real-world" skills that employers believe are critical to job success.
What skills does WorkKeys measure?
WorkKeys assessments measure ten foundational workplace skills:
|
|
What are the benefits of using WorkKeys?
WorkKeys enables educators to identify gaps between student skills and employment needs, which will, in turn, improve students' success in entry-level and subsequent jobs.
WorkKeys enables businesses to reduce turnover, overtime, and waste while increasing morale through effective selection decisions and training processes.
Must I use all components of the WorkKeys system?
No. Although the components of the WorkKeys system are designed to work together to provide the best information, any of the components (job profiling, assessments and/or training) may be used independently as well.
Read detailed information about this comprehensive job skill assessment system or call 1-800/WORKKEY (967-5539) to speak to a WorkKeys representative.
Who uses WorkKeys assessments? The WorkKeys system?
Hundreds of thousands of WorkKeys assessments are administered each year to help individuals assess their current skill levels and to determine how improving their skills can lead to better-paying jobs. Students, businesses, and organizations use the WorkKeys tests to improve skill levels and strengthen communication, problem-solving, and interpersonal skills.
The WorkKeys job profiling component offers a concrete way for organizations to analyze the skills needed for specific jobs and to describe those needs to educators, students, and job applicants. Job profiling identifies the workplace skills and the WorkKeys skill levels an individual must have to perform successfully. By comparing job profile information with individuals' scores on the WorkKeys tests, organizations can make reliable decisions about hiring, training, and program development. See more information on WorkKeys Job Profiling.
What is job profiling training?
The WorkKeys Job Profiling Training program teaches individuals how to conduct the procedure used to determine the skills and skill levels necessary for job performance. The training program consists of seven weeks of activities: six weeks of distance learning and in the seventh week, a four-day onsite workshop. Complete an application for the training program.
What kinds of jobs are profiled?
WorkKeys is used for white-collar professional jobs as well as jobs in manufacturing, healthcare, law enforcement, and hospitality. More than 14,000 unique job titles, ranging from accountant to automotive technician and from welder to webmaster have been profiled.
How are the occupational profiles used?
The occupational profiles can be used to inform individuals about the typical workplace skills they are likely to need in selected occupations. The occupational profiles may also serve as a starting point for a discussion about standards and/or requirements for entering or exiting a training program. The WorkKeys occupational profiles database is available online.
How can I take a practice test?
Full-length practice tests can be taken online. Visit WorkKeys practice tests for information about fees and payment method.
WorkKeys partner sites and more than 200 ACT Center® locations nationwide provide various testing and training services for individuals, businesses and organizations.
Can I register to take a test now?
You can register to take a test at a location near you by completing the online registration.
Who do I contact for more information about WorkKeys?
Visit our contact page for more information about WorkKeys.
Ordering and Pricing
See the WorkKeys assessments retail price list.
Do I buy the tests in packaged sets or one at a time?
WorkKeys assessments are available separately or in a variety of packages. Please call 1-800/WORKKEY (967-5539) to discuss purchasing options with a WorkKeys sales representative.
What is the cost of job profile training?
The cost of WorkKeys Job Profiling Training is currently $2,000.00. In addition, the current annual license fee for SkillPro®, the software that facilitates the profiling process, is $1,600.00. Prices apply to domestic ACT customers only.
Research, Validity, and Scoring
Are your tests valid and reliable?
Yes. See the Technical Manuals for further and more specific information on validity and reliability. Technical Manuals are available by calling 1-800/WORKKEY (967-5539). ACT adheres to the federal standards of Uniform Guidelines on Employee Selection Procedures and follows the technical and ethical information provided by the Standards for Educational and Psychological Testing when developing the WorkKeys system.
A person's performance on the WorkKeys assessments is measured against an established scale or standard and is not measured against the performance of other individuals who took the same assessment.
What do score reports look like?
Sample score reports are available upon request by calling 1-800/WORKKEY (967-5539).
A WorkKeys score provides information about the level of skill an individual has attained in a specific skill area.
How can I get more score reports?
Additional score reports are available for WorkKeys tests you have taken within the past five years. Read more information about additional score reports or place an order.
Please contact us if you have additional questions about WorkKeys.
© 2008 by ACT, Inc. Terms of Use and Privacy Policy.