Insurance Claim Representative

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Work Tasks

• Make sure insurance covers what is being claimed (what the person says was lost)
• Check to make sure the claim is valid (that there really was a loss)
• Decide how much money to give the person for their loss and explain why to them
• May help to defend an insured person if a lawsuit is filed against them
• Work outside at the site of accidents, fires, burglaries, floods, or other places where there was a loss, and work in offices
• Work with computers, accident and police reports, medical bills, repair estimates, insurance polices, reports, court records, etc.

Salary, Size & Growth

• $52,000 average per year ($25.00 per hour)
• A large occupation (272,800 workers in 2010)
• Expected to grow moderately (0.7% per year)

Education/Training

• Minimum for Entry: A 4-year degree
• Employers Prefer: A background related to the type of insurance (law, medicine, accounting, auto repair, or law enforcement)
• Skills/Courses: College courses include insurance, economics, or other business subjects
• Certification/Licensing: Many states require a license, which requires courses, a test, character references, and being bonded.