Computer Support Specialist
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Work Tasks
- Help, support, and advise customers and other computer users
- Answer customer questions about the use of computers
- Install, clean, and repair computers
- Keep records of problems and how they were fixed
- Work for data processing firms, banks, insurance companies, the government, bookkeeping firms, colleges, hospitals, and other businesses
- Work with computers, printers, discs, printouts, and work records
Salary, Size & Growth
- $61,000 average per year ($29.25 per hour)
- A large occupation (661,700 workers in 2010)
- Expected to grow moderately (0.9% per year)
Education/Training
- Minimum for Entry: A 2-year degree in a computer-related field
- Employers Prefer: A 4-year degree and related experience
- Skills/Courses: Skill in using computers and software
- Certification/Licensing: Certification is available for many types of hardware and software.
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