Hotel Clerk

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Work Tasks

• Register guests at hotels and give them their room keys
• Answer questions about what the hotel offers, and provide checkout times
• Tell guests where to park and take payment for the room
• Keep records of what rooms have people staying in them
• Work indoors behind a counter for hotels and motels
• Work with computers, room reservations, room keys, mail, room schedules, and office forms

Salary, Size & Growth

• $29,500 average per year ($14.25 per hour)
• A large occupation (222,500 workers in 2010)
• Expected to grow moderately (1.4% per year)

Education/Training

• Minimum for Entry: A high school diploma and on-the-job training
• Employers Prefer: A 2-year college degree and knowledge of accounting
• Skills/Courses: Training may be provided by an experienced hotel clerk or by the hotel chain. Training includes use of the computerized reservation system.