WorkKeys Online: North Carolina

Getting Started: Test Administration Process Steps

Select your current phase of the test administration process to see resources related to that phase.

Step 1: Orientation - Learn about test formats and policies; select test dates and provide shipping information; select test staff and set up accounts.

Step 2: Configuration - Upload student data records; verify enrollment for test materials; order test materials.

Step 3: Accommodation - Learn about accessibility supports; request accommodations and/or supports; request reconsideration or late consideration.

Step 4: Preparation - Complete non-test activities; provide examinees test prep information; prepare your facility, staff, and materials; update examinee information.

Step 5: Administration - Administer the test.

Step 6: Transportation - Return test materials.

Step 7: Interpretation - Access and understand score reports; share reporting information with examinees.

Important Dates

The Schedule of Events (coming soon) contains all dates and deadlines for North Carolina's test event. Check it frequently to stay on track for testing.

Fall Testing

Testing Window: November 15, 2021 - December 10, 2021 (weekdays)

Documents will be replaced as they become available for Fall 2021 testing.

Help and Contact

Expand each tray to more information

ACT General Questions:
800.525.3731, press 4 for WorkKeys
WorkKeys Contact form

State Policy Questions:
Please contact your Regional Accountability Coordinator (RAC).

Schedule of Events (coming soon)
NCDPI WorkKeys Frequently Asked Questions Fall 2021 (coming soon)
North Carolina Admin Supplement (coming soon)
Administration Manuals and Forms

Learn about Test Formats and Policies

Resources:

Select Test Staff and Set Up Accounts

Resources:

 

Complete Online Site Readiness

Websites:

Tip: Be sure to run a TAO System Check. Select Guest Access to start the system check.

Learn about Accessibility Supports

Resources:

  • ACT WorkKeys Accessibility Supports Guide (document)

Arrange for Accommodations and/or English Learner (EL) Supports

Resources:

  • Testing with Accessibility Supports (manual section – select the first result listed after applying search filters)

 

Provide Examinees Test Prep Information

Website:

Resources:

Prepare Your Facility, Staff, and Test Materials

Resources:

Tip: Remember to hold a training session with all testing staff before test day. This is required and is separate from the briefing session that happens on test day. Suggested topics to cover during the training session are in your administration manual.

Administer the Test

Dates:

(coming soon)

Website:

Resources:

Administration Manuals

Supplements

Tip: Remember that examinee computers cannot use Internet Explorer (IE) to deliver the test in TAO. Chrome, Firefox, or Safari may be used.

Tip: Run a TAO System Check and Validation Test on all examinee computers before the test session to ensure they can properly access and deliver the tests. To save time, you may want to run the Validation Test before the TAO System Check because if you are successful in launching a sample mini test, it won’t be necessary for you to run the TAO System Check.

Tip: If you are testing an examinee approved for English learner supports, print a copy of the ACT-Approved Bilingual Word-to-Word Dictionaries List (linked above) to verify at check in that the examinee’s dictionary can be used for testing.

Transfer Data

Dates:

(coming soon)

Resources:

 

Access and Understand Score Reports

Dates:

(coming soon)

Websites:

Resources:

Training:

Tip: The test coordinator can log in to Validus and use the Reports Portal to access ACT WorkKeys score reports. The ACT WorkKeys Online Reports Portal User Guide provides instructions for this feature. Score Reports Available in Online Reports Portal provides a list and description of all available reports.

Share Reporting Information with Examinees

Website:

Resources:

Tip: Examinees who achieve a minimum score of three (3) or higher on each subject test may be eligible to receive an ACT® WorkKeys® NCRC®.

Tip: Examinees who earn an ACT WorkKeys NCRC can access test scores as well as view, print, and share their certificate by either creating an account or accessing an existing account at myworkkeys.com.