Transcripts FAQ

A WorkKeys transcript includes a list of assessments taken, date tested, and level achieved. It also includes a National Career Readiness Certificate number, level, and issue date.

Who can order WorkKeys transcripts?

If you've taken a WorkKeys test within the past five years, you may order a transcript.

How do I order a transcript?

WorkKeys transcripts can only be ordered online by using your account.

If you have already created an account, simply log in and select Candidate Reports on the side navigation.

If you do NOT have an account, simply create an account by providing your name, the ID number you used when you tested (usually your Social Security number, student ID, or employee ID), and the month and day of your birth.

What do they cost?

Each transcript costs $5.50. You must pay by credit or debit card (Visa or MasterCard). If you do not have a credit or debit card, you may use a Visa gift card.

How will I receive my transcript?

For your convenience, WorkKeys transcripts will be available immediately as a PDF after paying. You will NOT receive a paper copy.

What if I don't have Adobe Acrobat Reader?

You may download the free software (opens new window) from the Adobe website.

What if I don't have a credit card?

ATM cards (Visa or MasterCard) and Visa gift cards may also be used.

What should I do with my transcript?

Email or print and send to potential employers along with your resume or application.

What if I forget my password?

On the login screen, select "Forgot your password?" Then enter your User ID and email address in the appropriate fields. ACT will send your password to you via email.

Can I choose which tests to include on my transcript?

Yes, you may check which assessments to include on your transcript.

I took several WorkKeys tests more than five years ago. Can I get a transcript for those tests?

No. Only WorkKeys tests taken within the past five years are available for a transcript.

Is there a limit to the number of times I can request a transcript?

No. You can request a transcript as often as you like; however, each time you submit a request, you will be charged $5.50.

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