The ACT® Test (college entrance and placement exam)

Normal office hours are 8:30 a.m.–5:00 p.m., M–F, central time, except as noted.

ACT Registration (Standard Time)
Mon.–Fri., 8 a.m.–8 p.m., central time
  • Register to retake the test
  • Lost or delayed admission ticket
  • Test center or test date changes
  • Correct information on admission ticket
  • Add, cancel, or change college choices by noon Thursday immediately following the regularly scheduled Saturday test date
  • Requests for registration materials
319/337-1270

Online Registration Issues
  • Questions or problems involving use of the online registration system only
Online Contact Form

Order Forms:

Extended Time National Testing
319/337-1851
 
ACT Records (scores)
  • Scores on the Web
  • Additional Score Reports (ASRs)
  • Delayed or missing score reports
  • Score report content error
319/337-1313

Note: ASRs cannot be ordered via email. However, you may create or log in to your ACT Web account to have your ACT scores sent to colleges and scholarship agencies after you test.

To contact us about your Web account or related issues, please send a question by email.

To contact us about ACT scores for which you have already received a score report, use the Questions about Your ACT Scores form.
Arranged Testing
  • No non-Saturday test center within 50 miles on any test date
  • No Saturday test center within 50 miles on any test date (Within the U.S., U.S. territories, and Canada only)
  • No test center in the country on any test date
319/337-1510
 

Homebound/confined students on all test dates
319/337-1332
 

Special Testing
  • Students with disabilities whose accommodations cannot be provided at a test center
319/337-1332

TDD (must call from TDD)
ACT Special Testing
319/337-1701
ACT Test Preparation
319/337-1429
Shop
International Testing
ACT Registration
Online Contact Form
319/337-1510
General Information about ACT
Mon.–Fri., 8:30 a.m.–5:00 p.m., central time
319/337-1000