WorkKeys Online: Tennessee
Important Dates
Your Schedule of Events (web content) contains all dates and deadlines for your test event. Check it frequently to ensure you're on track for a successful administration.
Spring Online Testing Window
- Online Testing Window: April 8 - May 10, 2024
Learn about Test Formats and Policies
Resources:
- What's New for ACT WorkKeys (web content)
- Testing Polices and Information (manual section – select the first result listed after applying search filters) (web content)
- Test Coordinator Checklist (pdf)
- ACT WorkKeys and Tennessee Resources
- WorkKeys Overview (act.org)
- Value of WorkKeys (video)
- ACT WorkKeys/NCRC Tips for Educators (pdf)
- ACT WorkKeys National Career Readiness Match Criteria (web content)
- Overview of the Online Testing Process (web content)
- Timing of the Tests (web content)
Learn about Online Testing Systems
Resources:
- Systems for Online Testing (web content)
- High Level Process to Administer a test to an Examinee (web content)
- Log into Your Realm (web content)
Select Test Staff and Set Up Accounts
Resources:
- Staff Requirements, Roles, and Responsibilities (manual section – select the first result listed after applying search filters) (web content)
- Roles in Validus (pdf)
- Create Staff Accounts (web content)
- Assign a Role to a User (web content)
- Change of Contact or Organization Form (webform)
Tip: Complete this form if you would like to update the current contact (District Test Coordinator or Test Coordinator) or organizational information on your account. - Associating a User to a Second Testing Realm (web content
Tip: Instruction on how to associate a user to a second realm.
Upload Student Data Records
Websites:
- Access the realm assigned to your test site.
Resources:
- Search for an Existing User (web content)
- Create an Examinee Account (web content)
- Create a Group and Add or Remove Examinees from a Group (web content)
Tip: It is recommended to use the groups feature when doing a batch load for multiple examinees or for a group of examinees that will test at the same time.
Tip: Limit the number of examinees in each group to 100 or less, or form subgroups.
- Create Examinee Accounts Using Batch Load (web content)
- Create an Examinee Profile (web content)
- Add or Remove Test Registrations from an Examinee Account (web content)
- Add a Financial Profile (web content)
- Export Examinee Account Information (web content)
- Lock or Unlock an Account, Look up, or Reset Password (web content)
- Tip: Use to reset a disabled account, lock an account, and send a new password to an examinee.
Training:
- Using Groups and Batch Loading Training (webinar)
- Using Groups and Batch Loading Training slides (pdf)
Complete Online Site Readiness
Websites:
Resources:
- ACT WorkKeys Online FAQ (pdf)
- Setting up for Test Day (web content)
Tip: Perform a TAO system check and validation test prior to testing - Run a TAO System Check (web content)
Tip: Select “Guest Access” to start the system check
Learn about Accessibility Supports
Resources:
- WorkKeys Accessibility Supports Guide (web content)
- FAQ Sunsetting English Braille American Edition (pdf)
- WorkKeys Practice Test Order Form (pdf)
Arrange for Accommodations and/or English Learner (EL) Supports
Resources:
- Testing with Accessibility Supports (manual section – select the first result listed after applying search filters) (web content)
- Add Accommodations to an Examinee Account (web content)
- WorkKeys Translated Test Directions for English Learners (pdf)
- Taking WorkKeys Online - Using a Screen Reader (pdf)
Tip: Review the new Accessibility Support Guide if you have questions about the accommodations and supports available for ACT WorkKeys.
Provide Examinees Test Prep Information
Website:
Resources:
Prepare Your Facility, Staff and Test Materials
Resources:
- Test Facilities (manual section – select the first listed after applying search filters) (web content)
- Test Staff (manual section – select the first listed after applying search filters) (web content)
- Test Materials (manual section – select the first listed after applying search filters) (web content)
- Test Administration (manual section – select the first listed after applying search filters) (web content)
Training:
- WorkKeys Online Test Administration Training (webinar) (on demand)
- WorkKeys Online Test Administration Training (pdf)
Tip: Remember to hold a training session with all testing staff before test day. This is required and is separate from the briefing session that happens on test day. Suggested topics to cover during the training session are in your administration manual.
Administer the Test
Online Testing Window: April 8–May 10, 2024
Websites:
- ACT WorkKeys Online System Status
Tip: Run a TAO System Check and Validation Test on all examinee computers before the test session to ensure they can properly access and deliver the tests. To save time, you may want to run the Validation Test before the TAO System Check because if you are successful in launching a sample mini test, it won't be necessary for you to run the TAO System Check.
Resources:
Administration Manuals
Supplements
- ACT WorkKeys Test Directions (English) (pdf)
- WorkKeys Testing Irregularity Report (webform)
- Validus User Guide (web content)
- ACT-Authorizing Bilingual Word-to-Word Dictionaries List (pdf)
Tip: If you are testing an examinee authorized for English learner supports, have the ACT-Authorized Bilingual Word-to-Word Dictionaries list handy to verify at check in that the examinee's dictionary can be used for testing.
- No Phone Poster (pdf)
- Calculator Policy (pdf)
- Authorize and Monitor the Examinee’s Test (web content)
- Relaunch an Interrupted Test Session (web content)
Tip: Remember that examinee computers cannot use Internet Explorer (IE) to deliver the test in TAO. Chrome, or Firefox may be used.
Transfer Data
Resources:
WorkKeys Testing Irregularity Report (webform)
Tip: Test coordinators should ensure completeness and accuracy of all test day documentation. Keep this documentation on file for one year, but nothing needs to be returned to ACT.
Access and Understand Score Reports
Websites:
Resources:
- Online Reports Portal User Guide (pdf)
- Score Reports Available in Online Reports Portal (pdf)
Tip: This document provides a list and description of all available reports. Click on the title for an interactive display of the report - ACT WorkKeys Scale Score Interpretation Guide (pdf)
- Score Level Interpretation - web page
- NCRC Certificate Levels (image)
Tip: Examinees who achieve a minimum score of three (3) or higher on each subject test may be eligible to receive an ACT WorkKeys NCRC.
Training:
- Using the Online Reports Portal - Reports (video)
- Using the Online Reports Portal - Career Readiness Certificate Reports (video)
- Exporting and Printing National Career Readiness Certificates (training tutorial)
- Understanding the Value of ACT WorkKeys (webinar) (on demand)
- Understanding the Value of ACT WorkKeys (pdf)
Tip: The test coordinator can log in to Validus and use the Reports Portal to access ACT WorkKeys score reports. The ACT WorkKeys Online Reports Portal User Guide provides instructions for this feature.
Share Reporting Information with Examinees
Websites:
- MyWorkKeys
Tip: Examinees who earn an ACT WorkKeys NCRC can access test scores as well as view, print, and share their certificate by either creating an account or accessing an existing account.
Resources:
- How to Use Your WorkKeys Results (pdf)
- How the WorkKeys Assessments Can Work for You (pdf)
- Create New MyWorkKeys Account (pdf)
Tip: Examinees follow these instructions if they did not receive an email or report with a MyWorkKeys username and password. - Access a Pre-Created (or Existing) MyWorkKeys Account (pdf)
Tip: Examinees follow these instructions provided in this docoument if they receive an email or report with username and password. - ACT WorkKeys NCRC Student Benefits Flyer (pdf)
- WorkKeys-NCRC Benefits Student Letter (pdf)
- Examinee Records Modification Request Form (pdf
Tip: Complete this form if your score report contains incorrect demographics information and you are requesting an update to your record.
How Examinees can search for Career Choices Based on WorkKeys Scores
Websites:
Resources:
- Using the Occupational Profile Database (pdf)
Tip: Examinees use the Occupational Profile database to compare the WorkKeys scores needed in career paths to the scores they earned.
Training: