ACT WorkKeys Now: Tennessee

• What's New (web content) 
  
• Updates for Your Test Administration Experience - February 2026 (pdf)
• ACT WorkKeys-ACT Now-Comparison - CCRIS, Validus and ACT Now (pdf)
• Address Change Request Form (webform)

Learn about ACT Now

• Overview (video) 
• Glossary of Terms (pdf)
• User Role Matrix (pdf) 

Setting up ACT Now

Invite or Manage Organizations in ACT Now

• Confirm Organization Participation Status (video) 
• Adding Students and Assigning a Test Event (video) 

Add Users with Roles to ACT Now

• Adding Users with Roles (video) 
• Creating a User Account (video) 
• Users File - Layout (pdf) 
• Users File Template (csv)

Manage Your Students

• Quick Start Guide to Managing Students in ACT Now (pdf) 
• Students File Requirements - Layout (pdf) 
• Student Registrations File Template (csv)

Manage Accommodations

Understanding Accommodations

• Accessibility Supports Guide for the ACT WorkKeys (pdf)

Prepare Students for Testing with Accommodations

• Braille and Screen Reader Practice Tests Order Form (pdf)
• Accommodations Students File - Layout (pdf) 
• Accommodations Students File Template (csv)
• Quick Start Guide - Assigning Accommodations and Supports (pdf)
• Pre-Event Uploading and Assigning Student Accommodations (video) 
• Using the Accessibility Supports Guide (video)
• Pre-recorded Audio Guidelines (pdf) 
• Taking Assessments Online with a Screen Reader (pdf)
• Authorized Bilingual Word-to-Word Dictionaries list (pdf) 
• Human Reader and Sign Language Interpreter Instructions and Guidelines (pdf)

Prepare for Testing

• Technical Guide for Online Testing (pdf) 
  
• Technical Readiness Checklist for Technical Coordinators (pdf) 
• TestNav Support (website) 
• Before Test Day Checklist (pdf) 

Prepare Student for Testing

• Information for Examinees (web page) 
• Preparing for the WorkKeys Test Online (pdf)
• ACT WorkKeys Sample Questions (web content)

TCM Resources

Tip: All ACT Polices need to be thoroughly read and agreed to in TCM, accessed through ACT Now. If you are serving as your site's Test Coordinator and Room Supervisor, you only need to agree to the training modules for the Test Coordinator. The information found in the Room Supervisor modules are captured in the Test Coordinator Modules.

• Policies (web content)
  
• Test Facilities (web content)
  
• Test Staff (web content) 
  
• Test Materials (web content)
• Test Administration (web content) 
• Non-Test Activities (web content) 
  

Room Supervisor Modules:

• Policies (web content) 
• Test Facilities (web content) 
• Test Staff (web content) 
• Test Materials (web content) 
• Test Administration (web content)

Set up Test Center Manager (TCM)

• Setting up TCM Test Coordinator (video) 
• Setting up TCM Test Coordinator (simulation)
• Using TCM as a Room Supervisor or Proctor (video)  
  
• Using TCM as a Room Supervisor or Proctor (simulation) 
• Internet Outage Checklist - Paper Testing with ACT Now and TCM (pdf)
• ACT Test Day Instructions for Paper Testing - Standard (pdf) 
• ACT Test Day Instructions for Paper Testing - Accommodations (pdf) 
• Create a Test Room (pdf)
• Quick Start Guide - Create an NCRC Test Room (pdf)
• Test Center Manager (TCM) Resources (web content)

Administer Tests

• Test Day Overview for Room Supervisors - Paper (video) 
• Test Day Overview for Room Supervisors - Online (video)
• Test Day Checklist (pdf)
• ACT Calculator Policy (pdf)
• Turn Off Device Poster (pdf)
• Manage Breaks as Needed (pdf)
• WorkKeys Test Directions in English (includes Applied Math Formula Sheet) (pdf) 
• Printable Test Administration Manual (online and paper testing) (pdf)
• Printable Task Cards for WorkKeys Testing (online) (pdf)

Administer Tests with Accommodations 

• WorkKeys Translated Directions (pdf) 
• Pre-Recorded Audio Guidelines (pdf)
• ACT WorkKeys Spoken Instructions - Paper (pdf)
• ACT WorkKeys Spoken Instructions - Online (pdf) 
• Personal Aide Guidelines (pdf)
• Reader Agreement (pdf)
• Sign Language Interpreter Agreement (pdf)
• Scribe Agreement (pdf)
• First Language Interpreter Agreement (pdf) 

Returning Materials

• After Test Day Checklist (pdf)
• ACT Now Returning and Destroying Test Materials (video) 
• Secure Storage and Transport of Test Materials (pdf) 

Access Online Reporting

• ACT Online Reporting User Guide (pdf) 
• Guide to Reports (pdf) 

Understanding Reports

• WorkKeys Scale Score Interpretation Guide (pdf) 
• Score Level Interpretation - Applied Math (act.org) 
• Score Level Interpretation - Graphic Literacy (act.org) 
• Score Level Interpretation - Workplace Documents (act.org) 
• Student Score Data File Layout (pdf) 
  
• Certificate File to NCRC Data File Layout (pdf)
• Best Practices for Trusted Agents (pdf)
• Downloading HSRs or ISRs as Individual PDFs (pdf)

Help Students Access and Understand Reports

• Sample Score Report - Student (pdf) 
• NCRC Certificate Levels (image) 
• ACT WorkKeys NCRC Sample Certificate (pdf)
• Occupational Profiling Database (website)
• Using the ACT WorkKeys Occupational Profile Database (video) 
• ACT WorkKeys NCRC Student Benefits Flyer (pdf)
• ACT WorkKeys Access Scores in MyACT (pdf)
• ACT WorkKeys Access Scores in MyACT (video) 
• How to Use ACT’s Skills to Jobs Coaching Tool (pdf)