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WorkKeys Assessments


ACT WorkKeys® assessments are the cornerstone of the ACT workforce solutions. The assessments help you measure the workplace skills that can affect job performance. WorkKeys assessments are:

  • Unique—Unlike other assessments, they don’t simply give an indication of reading and writing competency. Instead, they measure a range of hard and soft skills relevant to any occupation, at any level, and across industries.
  • Recognized—Successful completion of WorkKeys assessments can lead to earning an National Career Readiness Certificate™ (NCRC®)—a credential that verifies foundational workplace skills. Tens of thousands of employers recognize the value of the NCRC, and many recommend the credential to candidates.

Each assessment offers varying levels of difficulty. The levels build on each other, incorporating the skills assessed at the previous levels. For example, at Level 5, individuals need the skills from Levels 3, 4, and 5. The complexity can also increase as the quantity and/or density of the information increases.

Most tests are web-based and take one hour. Scores are easily verified online.

National Career Readiness Certificate

Individuals who successfully complete the three WorkKeys Assessments - Applied Math, Graphic Literacy, and Workplace Documents - earn the National Career Readiness Certificate™ (NCRC®), a valuable credential for students whether they plan to go directly to work after high school or pursue postsecondary paths. ACT WorkKeys also offer additional assessments to measure interests, values and behaviors that can lead to greater job satisfaction.



Applied Math

Required for the NCRC

The Applied Math assessment measures critical thinking, mathematical reasoning, and problem solving techniques for situations that actually occur in today’s workplace. While individuals may use calculators and conversion tables to help with the problems on the assessment, math skills are still needed to think them through. Get more information:


Graphic Literacy

Required for the NCRC

Workplace graphics come in a variety of formats, but all communicate a level of information. From charts to graphs, diagrams to floor plans, identifying what information is being presented and understanding how to use it are critical to success. The Graphic Literacy assessment measures the skill needed to locate, synthesize, and use information from workplace graphics. Get more information:


Workplace Documents

Required for the NCRC

Employees need to be able to understand written text to do a job. The Workplace Documents assessment measures the skills people use when they read and use written text such as memos, letters, directions, signs, notices, bulletins, policies, and regulations on the job. Get more information:



ACT administers and scores millions of tests each year with the highest levels of integrity and accuracy. Being a test administrator for WorkKeys® requires that you have an active understanding of our testing policies and procedures.

WorkKeys assessments are considered high stakes, so all members of the testing staff are required to complete a training program in preparation for test center operations.



For information about what each score level means, please see the information on the individual assessment pages: 


View Sample Reports


Learn more about the WorkKeys Curriculum and other preparation options to help individuals improve their scores.


Verify a Certificate


Validity Evidence Report

ACT is committed to ensuring that the three WorkKeys assessments measure relevant cognitive skills and help to identify applicants who have the skills needed to acquire job-related skills and meet the needs of employers.