Understanding Scores

Types of Scores and Reports

ACT® WorkKeys® National Career Readiness Certificate® (ACT® WorkKeys® NCRC®) assessments (Applied Math, Workplace Documents, Graphic Literacy) have both Level and Scale Scores. These types of scores indicate an ability to perform more complex skills as the scores increase.

  • Level Scores are often used in hiring and advancements decisions. They are based on ACT WorkKeys job profiles which are a snapshot of the skills needed for a particular job.
  • Scale Scores are used by educators to track growth in skills over time. They aren’t used for hiring or advancement decisions. The Scale Score Interpretation Guide (PDF) helps to explain what the score is, how it can be used, and how it was developed. 


Score Reports Available in Online Reports Portal (PDF) - This document provides a list of all the score reports available, a description of each report, and how they can be used. It also indicates whether the scores are from online or paper testing. Within this document, you can select the report name to view a sample of the score report. 


Using Scores

Not sure how WorkKeys scores can help job seekers and students? Here are some ideas:

  • Add information about the ACT WorkKeys NCRC or ACT WorkKeys scores to resumes or applications.
  • Take an ACT WorkKeys score report or ACT WorkKeys NCRC to a job interview to show the employer they have the skills needed for the job.
  • Include ACT WorkKeys scores in application materials for a community or technical college.
  • Give employers the ACT WorkKeys NCRC number or unique web address to verify a certificate.
  • Check scores with our occupational skills profiles to compare them to the average scores needed for more than 22,000 jobs: Occupational Profile Search
  • Review Using WorkKeys Scores (PDF) for additional information.

For information about each score level, see information on the individual assessment pages: