ACT WorkKeys Now: North Carolina

Important Dates

The Schedule of Events (web content) (coming soon) contains all dates and deadlines for North Carolina’s test event. Check it frequently to stay on track for testing. We recommend uploading students as early as possible, but you may upload students, assign events, and add accommodations up to the day before you test online.

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Online Window

Coming soon
Test Event 1:
Standard Paper

Coming soon
Test Event 1:
Paper Accommodations
 

Coming soon
Test Event 2:
Standard Paper 

Coming soon
Test Event 2:
Paper Accommodations 

Resources & Tips

Select your current phase of test administration to view resources and links related to that phase.

  • Address Change Request Form (webform) (coming soon)
  • ACT WorkKeys Online Technical Readiness Survey - Spring 2027 (webform) (coming soon)

Start Here

Setting up ACT Now

File Upload Resources:

Manage Accommodations

Resources:

Technical Coordinator Resources for Online Testing

Resources:

  • Technical Guide for Online Testing (pdf) (coming soon)
  • Technical Readiness Checklist (pdf) (coming soon)
  • TestNav Support (website) (coming soon)

MyACT Resources

Testing Staff:

  • ACT WorkKeys Access Scores in MyACT (pdf) (coming soon)
  • ACT WorkKeys Access Scores in MyACT (video) (coming soon)

Prepare Students for Testing

  • Information for Examinees (web page) (coming soon)
  • Preparing for the WorkKeys Test Online (pdf) (coming soon)
  • ACT WorkKeys Sample Questions (web content) (coming soon)
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How to Access and Complete Training Modules in TCM

 
Test Coordinator Modules:
  • Policies (web content) (coming soon)
  • Test Facilities (web content) (coming soon)
  • Test Staff (web content) (coming soon)
  • Test Materials (web content) (coming soon)
  • Test Administration (web content) (coming soon)
  • Non-Test Activities (web content) (coming soon)

Room Supervisor Modules:

  • Policies (web content) (coming soon)
  • Test Facilities (web content) (coming soon)
  • Test Day: Before Examinees Arrive (coming soon)
  • Test Day: Administration (coming soon)
  • Testing with Accommodations and Supports (web content) (coming soon)

Set up Test Center Manager (TCM)

Test Day Resources:

Administer Test:

Printable Test Day Resources:

 Accommodations Resources for Testing Staff:

  • Manage Stop-the-Clock Breaks (pdf)
  • WorkKeys Translated Directions (pdf) 
  • WorkKeys Test Directions in English (includes Applied Math Formula Sheet) (pdf) 
  • Human Reader and Sign Language Interpreter Instructions (pdf) (coming soon)
  • Reader Agreement (pdf) (coming soon)
  • Sign Language Interpreter Agreement (pdf) (coming soon)
  • Scribe Agreement (pdf) (coming soon)
  • First Language Interpreter Agreement (pdf) (coming soon)
  • Taking Assessments Online with a Screen Reader (pdf) (coming soon)
  • Authorized Bilingual Word-to-Word Dictionaries list (pdf) (coming soon)
  • ACT WorkKeys Spoken Instructions - Paper (pdf) (coming soon)
  • ACT WorkKeys Spoken Instructions - Online (pdf) (coming soon)
  • Pre-Recorded Audio Guidelines (pdf)(coming soon)
  • Personal Aide Guidelines (pdf)
  • After Test Day Checklist (pdf)(coming soon)

Returning Materials

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Resources for Educators

  • ACT Online Reporting User Guide (pdf) (coming soon)
  • Guide to Reports (pdf) (coming soon)

About Online Reporting:

  • WorkKeys Scale Score Interpretation Guide (pdf) (coming soon)
  • Score Level Interpretation - Applied Math (act.org) (coming soon)
  • Score Level Interpretation - Graphic Literacy (act.org) (coming soon)
  • Score Level Interpretation - Workplace Documents (act.org) (coming soon)
  • Student Score Data File Layout (pdf) (coming soon)
  • Certificate File to NCRC Data File Layout (pdf) (coming soon)
  • Best Practices for Trusted Agents (pdf) 
  • Online Reporting: Benefits, Features, Navigation, and Rosters (video) 
    Tip: Although WorkKeys is not displayed in this video, the navigation in the portal is the same.
  • Downloading HSRs or ISRs as Individual PDFs (pdf) (coming soon)

Training:

  • The Value of WorkKeys (video) (coming soon)
  • The Value of WorkKeys slides (pdf) (coming soon)

Resources for Students

  • Sample Score Report - Student (pdf) (coming soon)
  • NCRC Certificate Levels (image) (coming soon)
  • ACT WorkKeys NCRC Sample Certificate (pdf) (coming soon)
  • Occupational Profiling Database (website) (coming soon)
  • Using the ACT WorkKeys Occupational Profile Database (video) (coming soon)
  • ACT WorkKeys NCRC Student Benefits Flyer (pdf) (coming soon)
  • ACT WorkKeys Access Scores in MyACT (pdf) (coming soon)
  • ACT WorkKeys Access Scores in MyACT (video) (coming soon)
  • How to Use ACT’s Skills to Jobs Coaching Tool (pdf) (coming soon)
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Helpful Links & FAQs

Expand each tray to reveal the information you're looking for.

 

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  • ACT General Questions
    • ACT WorkKeys: 800.525.3731, press 4 for WorkKeys
    • Email
  • WorkKeys Customer Support Hours: Monday - Friday 7:00 AM to 5:00 PM Eastern Time
  • State Policy Questions:
    Please contact your Regional Accountability Coordinator (RAC).
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  • Schedule of Events (web content) (coming soon)
  • North Carolina Testing Program Comparison (pdf) (coming soon)
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  • Online and Paper Test Administration (webinar) (coming soon)
  • Online and Paper Test Administrationn slides (pdf) (coming soon)
  • Online and Paper Test Administration Q&A Report (pdf) (coming soon)
  • 2026-2027 Sandbox Environment Training (webinar) (coming soon)
  • 2026-2027 Sandbox Environment Training Slides (pdf) (coming soon)
  • 2026-2027 Sandbox Environment Training Q&A (xlsx) (coming soon)
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