ACT WorkKeys Now: North Carolina

Important Dates

The Schedule of Events (web content) (coming soon) contains all dates and deadlines for North Carolina’s test event. Check it frequently to stay on track for testing. We recommend uploading students as early as possible, but you may upload students, assign events, and add accommodations up to the day before you test online.

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Online Window

Coming soon
Test Event 1:
Standard Paper

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Test Event 1:
Paper Accommodations
 

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Test Event 2:
Standard Paper 

Coming soon
Test Event 2:
Paper Accommodations 

Resources & Tips

Select your current phase of test administration to view resources and links related to that phase.

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Setting up ACT Now

File Upload Resources:

Manage Accommodations

Resources:

Technical Coordinator Resources for Online Testing

Resources:

  • Technical Guide for Online Testing (pdf) (coming soon)
  • Technical Readiness Checklist (pdf) (coming soon)
  • TestNav Support (website) 

Prepare Students for Testing

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How to Access and Complete Training Modules in TCM

 
Test Coordinator Modules:
  • Policies (web content) (coming soon)
  • Test Facilities (web content) (coming soon)
  • Test Staff (web content) (coming soon)
  • Test Materials (web content) (coming soon)
  • Test Administration (web content) (coming soon)
  • Non-Test Activities (web content) (coming soon)

Room Supervisor Modules:

  • Policies (web content) (coming soon)
  • Test Facilities (web content) (coming soon)
  • Test Day: Before Examinees Arrive (coming soon)
  • Test Day: Administration (coming soon)
  • Testing with Accommodations and Supports (web content) (coming soon)

Set up Test Center Manager (TCM)

Test Day Resources:

Administer Test:

Printable Test Day Resources:

 Accommodations Resources for Testing Staff:

Returning Materials

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Resources for Educators

About Online Reporting:

Training:

  • The Value of WorkKeys (video) (coming soon)
  • The Value of WorkKeys slides (pdf) (coming soon)

Resources for Students

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Helpful Links & FAQs

Expand each tray to reveal the information you're looking for.

 

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  • ACT General Questions
    • ACT WorkKeys: 800.525.3731, press 4 for WorkKeys
    • Email
  • WorkKeys Customer Support Hours: Monday - Friday 7:00 AM to 5:00 PM Eastern Time
  • State Policy Questions:
    Please contact your Regional Accountability Coordinator (RAC).
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  • Schedule of Events (web content) (coming soon)
  • North Carolina Testing Program Comparison (pdf) (coming soon)
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  • WorkKeys training slide deck template (pptx)
  • Online and Paper Test Administration (webinar) (coming soon)
  • Online and Paper Test Administration slides (pdf) (coming soon)
  • Online and Paper Test Administration Q&A Report (pdf) (coming soon)
  • 2026-2027 Sandbox Environment Training (webinar) (coming soon)
  • 2026-2027 Sandbox Environment Training Slides (pdf) (coming soon)
  • 2026-2027 Sandbox Environment Training Q&A (xlsx) (coming soon)
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