WorkKeys Online: North Carolina

Important Dates

Fall Testing

Testing Window: November 16 - December 15, 2020 (weekdays)

 

 

 

Quick Links

Contact Information

ACT General Questions:
800.525.3731, press 4 for WorkKeys
WorkKeys Contact form

State Policy Questions:
Please contact your Regional Accountability Coordinator (RAC).

Test Administration Process Overview

Select your current phase of the test administration process to see resources related to that section, or simply scroll down the page.

  1. Orientation - Get oriented with the testing program.
  2. Configuration - Configure testing setup and systems.
  3. Verification - Verify needs for accommodations and supports.
  4. Preparation - Prepare for testing.
  5. Administration - Administer the test successfully.
  6. Transportation -  Transport materials and data back to ACT.
  7. Interpretation - Interpret score reports and test data.

Orientation

Get oriented with the testing program.

Configuration

Configure testing setup and systems.

Activity: Complete Technical Site Readiness

Resources to complete this activity:

Tip: Be sure to run a TAO System Check. Select Guest Access to start the system check.

Verification

Verify needes for accommodations and/or supports.

Activity: Arrange Accommodations and/or English Learner (EL) Supports

Resources to complete this activity:

Tip: Review the Accessibility Support Guide if you have questions about the accommodations and supports available for ACT WorkKeys.

Preparation

Prepare for testing.

Activity: Prepare for Testing

1. Prepare Your Examinees

Resources to complete this activity:

2. Prepare Your Facility, Staff, and Test Materials

Resources to complete this activity:

Tip: Remember to hold a training session with all testing staff before test day. This is required and is separate from the briefing session that happens on test day. Suggested topics to cover during the training session are in your administration manual.

Tip: After training, be sure to have staff fill out the Test Site Manual Verification Form. This form is required for all staff and must be completed before testing. 

Administration 

Administer the test successfully.

Activity: Administer the Test

Resources to complete this activity:

Administration Manuals
Supplements
System Status

Tip: Remember that examinee computers cannot use Internet Explorer (IE) to deliver the test in TAO. Chrome, Firefox, or Safari may be used.

Tip: Run a TAO System Check and Validation Test on all examinee computers before the test session to ensure they can properly access and deliver the tests. To save time, you may want to run the Validation Test before the TAO System Check because if you are successful in launching a sample mini test, it won’t be necessary for you to run the TAO System Check.

Tip: If you are testing an examinee approved for English learner supports, print a copy of the ACT-Approved Bilingual Word-to-Word Dictionaries List (linked above) to verify at check in that the examinee’s dictionary can be used for testing.

Transportation

Transport materials and data back to ACT.

Activity: Transfer Data

Resources to complete this activity:

Tip: Test coordinators should ensure completeness and accuracy of all test day documentation. Keep this documentation on file for one year, but nothing needs to be returned to ACT.

Interpretation

Interpret score reports and test data

Activity: Access and Understand Score Reports

Resources to complete this activity:

Activity: Share Information with Examinees

Resources to complete this activity:

Activity: Student Resources

Resources to complete this activity:

Tip: The test coordinator can log in to Validus and use the Reports Portal to access ACT WorkKeys score reports. The ACT WorkKeys Online Reports Portal User Guide provides instructions for this feature. Score Reports Available in Online Reports Portal provides a list and description of all available reports.

Tip: Examinees who achieve a minimum score of three (3) or higher on each subject test may be eligible to receive an ACT® WorkKeys® NCRC®.

Tip: Examinees who earn an ACT WorkKeys NCRC can access test scores as well as view, print, and share their certificate by either creating an account or accessing an existing account at myworkkeys.com.