WorkKeys Taken on Paper: North Carolina

Getting Started:Test Administration Process Steps

Select your current phase of the test administration process to see resources related to that phase.


Step 1: Orientation - Learn about test formats and policies; select test dates and provide shipping information; select test staff and set up accounts.

Step 2: Configuration - verify enrollment for test materials.

Step 3: Accommodation - Learn about accessibility supports; request accommodations and/or supports; request qualified exceptions to the deadline.

Step 4: Preparation -  Order test materials; complete non-test activities; provide examinees test prep information; prepare your facility, staff, and materials; update examinee information.

Step 5: Administration - Administer the test.

Step 6: Transportation: Return test materials..

Step 7: Interpretation - Access and understand score reports; share reporting information with examinees.

Important Dates

The Schedule of Events contains all dates and deadlines for North Carolina's test event. Check it frequently to stay on  track for testing.

Fall Testing Window

Testing Window: November 15, 2021 - December 10, 2021 (weekdays)
Material Ordering Window: September 13, 2021 - October 1, 2021


Documents will be replaced as they become available for Fall 2021 testing.

Help and Contact

Expand each tray for more information.

Step 1: Orientation

BEFORE TESTING: Get started with your testing program.

Learn about Test Formats and Policies


Select Test Dates and Provide Shipping Information


calendarSeptember 13 - October 1, 2021



Select Test Staff and Set Up Accounts



Tip: When the district test coordinator changes the school test coordinator in PearsonAccessnext, remember to deactivate the existing test coordinator's user account. Updates need to be completed in two places: the manage contacts screen and creating a new user account.

Step 2: Configuration

BEFORE TESTING: Ensure systems are set up and data is submitted for testing.

Verify Enrollment Counts


calendar  After student data is loaded - October 1, 2021 



  • PearsonAccessnext User Guide (document – select the Managing Test Materials, Accessing Reports, and Submit a Request to Enroll or Unenroll an Examinee sections)


Tip: To verify accessibility supports counts, run an Accommodations and Supports Roster in PearsonAccessnext.

Step 3: Accommodation

BEFORE TESTING: Identify student needs for accommodations and/or Supports.

Learn about Accessibility Supports


Arrange for Accommodations and/or English Learner (EL) Supports



Step 4: Preparation

BEFORE TESTING: Prepare students, staff, facilities, and materials for testing.

Order Test Materials


calendar Order Test Materials - Initial Materials: After Student data is loaded - October 1, 2021

calendar Order Test Materials - Additional Order Window: October 11 - November 12, 2021




Tip: You can track test materials shipments using Orders & Shipment Tracking. See the View Status and Shipment Information section in the PearsonAccessnext User Guide.

Complete Non-Test Activities


  • Non-Test Activities (manual section – select the first result listed after applying search filters)

Tip: Be sure to plan for all examinees to fill out the demographics portion of their answer sheet before testing.

Provide Examinees Test Prep Information



Prepare Your Facility, Staff, and Test Materials


  • Test Facilities (manual section – select the first listed after applying search filters)
  • Test Staff (manual section – select the first listed after applying search filters)
  • Test Materials (manual section – select the first listed after applying search filters)
  • Test Administration (manual section – select the first listed after applying search filters)


Tip: Remember to hold a training session with all testing staff (new and old) before test day. This is required and is separate from the briefing session that happens on test day. Suggested topics to cover during the training session are in your administration manual.


Step 5: Administration

DURING TESTING: Have a successful test administration.

Administer the Test


calendarTest Window - Standard Time Administration Window: November 15 - December 10, 2021

calendarTest Window - Accommodations Administration Window: November 15 - December 10, 2021


Administration Manual


Tip: Make sure examinees properly grid the form code into the Test Form block on their answer documents. This is essential to the answer documents being scored properly.

Tip: If you are testing an examinee authorized for English learner supports, have the ACT-Authorized Bilingual Word-to-Word Dictionaries list handy to verify at check in that the examinee’s dictionary can be used for testing

Step 6: Transportation

AFTER TESTING: Send materials and data back to ACT.

Return Test Materials


calendarTest Window - Standard Time Testing Materials Receipt Deadline: December 21, 2021

calendarTest Window - Accommodations Testing Materials Receipt Deadline: December 21, 2021


Tip: Make sure to follow the instructions for return in the Administration Manual Supplement, not those in the manual.

Step 7: Interpretation

AFTER TESTING: Interpret score reports and test data.

Access and Understand Score Reports


calendarSee your Score Report Schedule for release dates




Tip: The test coordinator can log in to Validus and use the Reports Portal to access ACT WorkKeys score reports. The ACT WorkKeys Online Reports Portal User Guide provides instructions for this feature. Score Reports Available in Online Reports Portal provides a list and description of all available reports.

Share Reporting Information with Examinees



Tip: Examinees who achieve a minimum score of three (3) or higher on each subject test may be eligible to receive an ACT® WorkKeys® NCRC®.

Tip: Examinees who earn an ACT WorkKeys NCRC can access test scores as well as view, print, and share their certificate by either creating an account or accessing an existing account at