WorkKeys Assessments


ACT® WorkKeys® assessments are the cornerstone of the ACT workforce solutions. The assessments help you measure the workplace skills that can affect your job performance. WorkKeys assessments are:

  • Unique—Unlike other assessments, they don’t simply give an indication of reading and writing competency. Instead, they measure a range of hard and soft skills relevant to any occupation, at any level, and across industries.
  • Recognized—Successful completion of WorkKeys assessments can lead to earning an National Career Readiness Certificate® (NCRC®)—a credential that verifies foundational workplace skills. Tens of thousands of employers recognize the value of the NCRC, and many recommend the credential to candidates.

With WorkKeys, you’re in control. You can take the assessments on your own time, as many times as you want, and only share scores with employers when you’re ready. Each assessment offers varying levels of difficulty. The levels build on each other, incorporating the skills assessed at the previous levels. For example, at Level 5, individuals need the skills from Levels 3, 4, and 5. The complexity can also increase as the quantity and/or density of the information increases.

Find a test center offering WorkKeys assessments near you.

National Career Readiness Certificate

To earn the National Career Readiness Certificate® (NCRC®), you must successfully complete the WorkKeys assessments in Applied Math, Graphic Literacy, and Workplace Documents. WorkKeys offers additional assessments to measure interests, values and behaviors that can lead to greater job satisfaction. Most tests are web-based and take one hour. Scores are easily verified online. 



Applied Math

Required for the NCRC

At some point, many of us sat in math class and asked ourselves, “When am I going to use this?” We may not have believed it, but the answer in a variety of professions is, “Every day!” The Applied Math assessment measures critical thinking, mathematical reasoning, and problem solving techniques for situations that actually occur in today’s workplace. While individuals may use calculators and conversion tables to help with the problems on the assessment, math skills are still needed to think them through. Get more information about what to expect on the Applied Math assessment.


Graphic Literacy

Required for the NCRC

Workplace graphics come in a variety of formats, but all communicate a level of information. From charts to graphs, diagrams to floor plans, identifying what information is being presented and understanding how to use it are critical to success. The Graphic Literacy assessment measures the skill needed to locate, synthesize, and use information from workplace graphics. Get more information about what to expect on the Graphic Literacy assessment.


Workplace Documents

Required for the NCRC

Employees need to be able to understand written text to do a job. The Workplace Documents assessment measures the skill people use when they read and use written text such as memos, letters, directions, signs, notices, bulletins, policies, and regulations on the job. Get more information about what to expect on the Workplace Documents assessment.


Get more information about the NCRC and how to prepare for the assessments.

Applied Technology

The Applied Technology assessment measures basic principles and skills in four areas of technology: electricity, mechanics, fluid dynamics, and thermodynamics. Get more information:

Business Writing

The Business Writing assessment measures the skill used when writing an original response to a work-related situation. Get more information:

Workplace Observation

The Workplace Observation assessment measures skills in observing, following, understanding, and evaluating processes, demonstrations, and other workplace procedures. Get more information:


It's a simple truth: people tend to seek occupations with characteristics that match their personal preferences. The Fit assessment measures an individual's interests and values and matches them to the work environment. Get more information:


The Talent assessment helps employers find and develop employees by measuring work-related attitudes and behaviors. Get more information: