Turning Talent Into Eastman’s Competitive Advantage

Advanced manufacturer uses ACT WorkKeys to develop their talent pipeline, improve the quality of new hires, and build the regional workforce.


Kingsport, TN
(Sullivan County)




Advanced Materials & Specialty Additives

As one of Tennessee’s largest employers, Eastman relies on qualified people to bring their products to the world. But like many organizations, they were having trouble finding and developing great talent. Knowing the competitive edge that a high-performing workforce provides, Eastman began using ACT® WorkKeys® to both develop their talent pipeline and improve the quality of new hires.  

By implementing ACT WorkKeys directly into their hiring process, Eastman improved the quality of new hires, saved time and money, and prepared individuals for greater success. Once hired, employees could level up in Eastman’s USDOL-registered apprenticeship program, or use the ACT® WorkKeys® Curriculum to strengthen their foundational skills.  

Beyond growing their own talent, Eastman is heavily involved in ACT® Work Ready Communities. By collaborating with outside businesses and educational institutions, Eastman uses ACT® WorkKeys® Job Profiling as one resource to build the regional workforce and help students and residents take charge of their career decisions. 

“ACT WorkKeys has helped tremendously by showing us who has initiative and can successfully walk in the door, ready to be trained to safely and effectively run a chemical plant.”

Todd Akard, Recruiter at Eastman

How does a company with 14,000 employees find enough qualified applicants for available jobs?


“At Eastman, we want good-paying jobs and rewarding career opportunities for everyone in our community. Engaging in ACT Work Ready Communities is enabling us to work with other businesses and community leaders to introduce students and residents to ACT WorkKeys and the NCRC and how it can help them take charge of their career decisions.”

Tanya Foreman, Education Initiatives Manager at Eastman 

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