WorkKeys Online: Arkansas

Test Administration Process Next Steps

Select your current phase of the test administration process to see resources related to that phase.


Step 1: Orientation - Learn about test formats and policies; select test dates and provide shipping information; select test staff and set up accounts.

Step 2: Configuration - verify enrollment for test materials.

Step 3: Accommodation - Learn about accessibility supports; request accommodations and/or supports; request qualified exceptions to the deadline.

Step 4: Preparation -  Order test materials; complete non-test activities; provide examinees test prep information; prepare your facility, staff, and materials; update examinee information.

Step 5: Administration - Administer the test.

Step 6: Transportation: Return test materials..

Step 7: Interpretation - Access and understand score reports; share reporting information with examinees.

Important Dates

Your Schedule of Events  contains all dates and deadlines for your test event. Check it frequently to ensure you're on track for a successful administration.

Fall Online Testing Window
  • Testing Window: October 4 - December 15, 2021


Your Schedule of Events  contains all dates and deadlines for your test event. Check it frequently to ensure you're on track for a successful administration.

Spring Online Testing Window
  • Testing Window: February 14 - May 20, 2022

Helpful Links

Expand each tray to reveal the information you're looking for.

ACT General Questions:

State Policy Questions:
AR Livebinder Website

Step 1: Orientation

Before Testing: Get Started with your testing program.

Learn about Test Formats and Policies


Select Test Staff and Set Up Accounts



Step 2: Configuration

Before Testing: Ensure systems are set up and data is submitted for testing.

Upload Student Data Records

Fall Dates:

calendar September 22 - December 14, 2021

Spring Dates:

calendar January 19 - May 19, 2022 




Tip: It is recommended to use the “groups” feature when doing a batch load for multiple examinees or for a group of examinees that will test at the same time.

Tip: When creating groups as part of the student data batch load process, limit the number of examinees in each group to 100 or less.

Complete Online Site Readiness 


Tip: Be sure to run a TAO System Check. Select Guest Access to start the system check.

Tip: If you want to practice setting up tests and other administration functions, do not use your live testing site. Use the training realm for all practice instances. Call 800.967.5539 if you need help gaining access to the training realm.

Step 3: Accommodation

Before Testing: Identify student needs for accommodations and/or supports.

Learn about Accessibility Supports


Arrange for Accommodations and/or English Learner (EL) Supports



Tip: Review the new Accessibility Support Guide if you have questions about the accommodations and supports available for ACT WorkKeys.

Step 4: Preparation

Before Testing: Prepare students, staff, facilities, and materials for testing.

Provide Examinees Test Prep Information



Prepare Your Facility, Staff and Test Materials


  • Test Facilities (manual section – select the first listed after applying search filters) 
  • Test Staff (manual section – select the first listed after applying search filters) 
  • Test Materials (manual section – select the first listed after applying search filters)
  • Test Administration (manual section – select the first listed after applying search filters)


Tip: Remember to hold a training session with all testing staff before test day. This is required and is separate from the briefing session that happens on test day. Suggested topics to cover during the training session are in your administration manual.

Tip: After training, be sure to have staff fill out the Test Site Manual Verification Form. This form is required for all staff and must be completed before testing.

Step 5: Administration

During Testing: Have a successful test administration.

Administer the Test

Fall Dates:

calendar Standard Time Administration Window: October 4 - December 15, 2021

Spring Dates:

calendar Standard Time Administration Window: February 14 - May 20, 2022




Administration Manuals


Tip: Remember that examinee computers cannot use Internet Explorer (IE) to deliver the test in TAO. Chrome, Firefox, or Safari may be used.

Tip: Run a TAO System Check and Validation Test on all examinee computers before the test session to ensure they can properly access and deliver the tests. To save time, you may want to run the Validation Test before the TAO System Check because if you are successful in launching a sample mini test, it won’t be necessary for you to run the TAO System Check.

Tip: If you are testing an examinee approved for English learner supports, print a copy of the ACT-Approved Bilingual Word-to-Word Dictionaries List (linked above) to verify at check in that the examinee’s dictionary can be used for testing.

Step 6: Transportation

After Testing: Send materials and Data back to ACT.

Transfer Data


WorkKeys Testing Irregularity Report (webform)


Tip: Test coordinators should ensure completeness and accuracy of all test day documentation. Keep this documentation on file for one year, but nothing needs to be returned to ACT.

Step 7: Interpretation

After Testing: Interpret score reports and test data.

Access and Understand Score Reports


calendarSee your Score Report Schedule for release dates




Tip: The test coordinator can log in to Validus and use the Reports Portal to access ACT WorkKeys score reports. The ACT WorkKeys Online Reports Portal User Guide provides instructions for this feature. Score Reports Available in Online Reports Portal provides a list and description of all available reports

Share Information with Examinees




Tip: Examinees who achieve a minimum score of three (3) or higher on each subject test may be eligible to receive an ACT® WorkKeys® NCRC®.

Tip: Examinees who earn an ACT WorkKeys NCRC can access test scores as well as view, print, and share their certificate by either creating an account or accessing an existing account at