Parent Email Address

Email is an important communication link between the student and ACT. We will send critical messages to the student email address, including things like registration receipts, reminders to upload a photo and print the admission ticket, test center alerts, and if the student’s registration was cancelled for failure to provide an acceptable photo by the deadline. By providing a parent email address, the parent will also receive copies of critical messages sent to the student, and will be contacted in accordance with our Privacy Policy.

The student emails the parent receives will be identified as a copy and for parent information only. The student must log in to the account to take any action requested in the email. Note that these emails may contain sensitive information about the student and the student’s ACT record. Only a trusted parent or guardian should be registered to receive these emails.

Once the parent email has been entered, the parent will have 14 days to confirm that the parent wants to receive these emails. If that confirmation is not submitted within that time, the parent will not receive any student email copies. The student will also be notified that the parent has or has not confirmed.

The parent may stop receiving student email copies at any time by asking the student to delete the information from the Parent Email section of the student account. The parent will receive an email notification if the student deletes or changes the parent information in the account.

To avoid losing messages to spam filters, the following email addresses should be added to the parent’s address book:

  • ACT-Reg@act.org
  • ACT-WebAccount@act.org
  • ACT-Order@act.org
  • ACT-Notice@act.org
  • ACT-Billing@act.org