ACT Testing Amid COVID-19

The COVID-19 pandemic has altered our lives in profound ways. We understand the many frustrations and fears you are likely facing, including the uncertainty associated with potential closings of test centers administering the ACT. Please be assured the health and safety of students and testing staff is our top priority.

ACT is closely working with test site administrators and monitoring guidance from the Centers for Disease Control (CDC), state government, and local public health guidelines. We are preparing to support test centers who are cleared to administer the ACT on June 13, 2020.

During the week of May 26, we will notify students and announce all test center closures and cancelations for the June 13 test date. However, as ACT and other agencies navigate ongoing developments, testing at any test center is subject to change at any time between now and June 13, 2020.

You may receive a notification from your school about the status of testing. Please note you will also receive an official notification from ACT with important instructions and next steps.

We encourage you to check back for the latest updates and resources or view the Frequently Asked Questions below.

If at any time you prefer to move your ACT registration to the July 18, 2020 ACT national test, you may change your registration, without a change fee, by signing into your account.

If you have any additional questions, please contact help@act.org

Frequently Asked Questions

Questions about scheduling, rescheduling or making changes to a registration.

ACT sent an email to all students registered for the April 4 test date informing them of its postponement and providing instructions for how to reschedule to either the June or July national test date for free.

Most examinees should be able to reschedule their registrations through their student web account. Our system is set to charge the new registration fee but waive Test Date Change fees from April registrations, and the June late fee. The system will automatically refund the April registration to the original card that was used in 3-5 business days. If you do not see an option to make changes through your account, please contact ACT for assistance. Some examinees—such as those testing through ACT Special or Arranged testing or those who registered with a fee waiver—received alternate instructions for rescheduling in separate communications, and they should follow those alternate instructions.

The next ACT national test dates are June 13 and July 18. Sites that are unable to test on the national test date will be rescheduled to either June 20 or July 25, respectively, if possible. ACT is in close contact with test centers regarding their ability to administer the test.

Beginning May 26, 2020 ACT will communicate the status of test centers for the June test date.

Examinees who are registered at a test center that is unable to test on June 13, but able to test on the June 20 makeup date, will receive direct communication from ACT (either via email to their web account, or a physical letter will be sent) announcing this change.

Schools that serve as test centers still have the option of administering the June test, even if they are closed for the regular school year. We are working closely with test centers right now and will be communicating beginning May 26, 2020 the status of test centers for the June test date.

If you are registered to take the ACT through Special or Arranged testing, please contact the local school official with whom you worked to initially arrange testing.

If you need to change your test date:

For ACT Special Testing: Contact ACT Customer Care, and an agent can assist you with a Test Date Change. Be sure your school official updates the test date within TAA.

For ACT Arranged Testing: Contact ACT Customer Care, and an agent will alert ACT Test Administration of the change to ensure your materials arrive when expected.

Students who registered online for an ACT national test date and selected a test center and seat will be able to reschedule themselves through their student web account. Fees for test date and test center changes and for late registration are currently being waived, so no fees should be charged during this process.

If you used a Fee Waiver to register for ACT Special or ACT Arranged testing, you should contact ACT directly.

…for the next test date if their test center is not able to administer the test?

No, ACT cannot automatically re-register students. Students should follow the instructions emailed to them by ACT to change their registration. If students are unable to make a change, please contact ACT Customer Care directly for assistance. If students do not wish to re-register for a future test date, students can call ACT Customer Care to obtain a refund of their June registration fees.

No! ACT is waiving the late registration fee for the June test date. Examinees may also make free test date and test center changes through their web accounts to allow for flexibility in choosing a date and location that works best for them.

If a student completes a test date change, the system will charge for the new test date. However, this fee will be refunded in 3-5 business days.

Students who are unable to reschedule their test should contact ACT Customer Care directly for available options.

Yes, ACT will be offering a Test Information Release (TIR) option for Non-Saturday and ACT Special testing for the June 2020 test date. You may make a request either through your web account or the supplemental form at www.act.org/the-act/tir.

If you ordered the April TIR for Special Testing: The currently held check will be returned to you via mail. You may make a new request using the updated form posted at www.act.org/the-act/tir.

Yes, ACT will also be offering a TIR option for our July 18, 2020 test date.

No. The online testing option that was previously announced—where students have the option to take the ACT test on a computer at an ACT test center—will begin in the fall with the September 12, 2020 ACT national test date.

No. The at-home testing option that was recently announced will not be available until late fall or early winter. ACT will be providing more information about this option in the months ahead.

Questions about test day.

Yes, ACT will be following CDC-recommended guidelines for social distancing at our test centers for June and July. 

Yes, but no personal protective equipment (PPE) will be provided by the test center. Examinees are encouraged to bring their own mask, personal hand sanitizer, and other PPE.

Examinees will be asked to temporarily remove masks for inspection and full facial confirmation as part of test security protocols at check-in.

Gloves and hand sanitizer are acceptable to have on test day and in the testing room. Gloves, and other PPE are subject to inspection.

If you don’t feel well, please stay home!

If you did not test, then on the Monday after test day you can go into your web account and make a test date change at no fee.

If you are unable to make the change through your account, please contact ACT.