ACT Testing Amid COVID-19

Thank you for your patience as we continue to navigate the COVID-19 pandemic. 

ACT has carefully coordinated with test site administrators and Centers for Disease Control (CDC), state government, and local public health guidelines to determine which test centers will be available to administer the ACT test on June 13, 2020.  

This week, ACT will email all students currently registered for the June 13 ACT test with an update on test center availability and capacity. Test center cancellations and additional frequently asked questions will continue to be posted throughout the week.  

Please be assured the health and safety of students and testing staff is our top priority, and we will continue to monitor this situation to provide any updates.  

Frequently Asked Questions

Questions about scheduling, rescheduling or making changes to a registration.

ACT sent an email to all students registered for the April and June test dates informing them of their testing status and provided instructions for how to make a free reschedule. Most examinees should be able to reschedule their registrations through their student web account.  

Our system is set to charge the new registration fee but waive Test Date Change fees from the old registration. The system will automatically refund the old registration to the original card that was used in 3-5 business days. If you do not see an option to make changes through your account, please contact ACT for assistance.  

Note: Some examinees—such as those testing through ACT Special or Arranged testing or those who registered with a fee waiver—received alternate instructions for rescheduling in separate communications, and they should follow those alternate instructions. 

The next ACT national test date is July 18. ACT is in close contact with test centers regarding their ability to administer the test.  

ACT will email all students currently registered for the June ACT test based on test center availability, along with options to reschedule or process a refund. Test center cancellations will continue to be posted on our website.

Schools that serve as test centers still have the option of administering the June test, even if they are closed for the regular school year. We are working closely with test centers right now and will be communicating beginning May 26, 2020 the status of test centers for the June test date.

...was reduced capacity due to social distancing? 

There were instances in which a test center had to reduce their capacity due to social distancing guidelines determined by the CDC or state or local officials and it caused some students to be displaced.  ACT prioritized students in 12th grade, followed by students in 11th grade, and then looked at the order in which a student registered for the ACT test.  This decision was not made lightly, and ACT apologizes for any inconvenience this may have caused.

If you are registered to take the ACT through Special or Arranged testing, please contact the local school official with whom you worked to initially arrange testing.

If you need to change your test date:

For ACT Special Testing: Contact ACT Customer Care, and an agent can assist you with a Test Date Change. Be sure your school official updates the test date within TAA.

For ACT Arranged Testing: Contact ACT Customer Care, and an agent will alert ACT Test Administration of the change to ensure your materials arrive when expected.

Students who registered online for an ACT national test date and selected a test center and seat will be able to reschedule themselves through their student web account. Fees for test date and test center changes and for late registration are currently being waived, so no fees should be charged during this process.

If you used a Fee Waiver to register for ACT Special or ACT Arranged testing, you should contact ACT directly.

…for the next test date if their test center is not able to administer the test?

No, ACT cannot automatically re-register students. Students should follow the instructions emailed to them by ACT to change their registration. If students are unable to make a change, please contact ACT Customer Care directly for assistance. If students do not wish to re-register for a future test date, students can call ACT Customer Care to obtain a refund of their June registration fees.

No! ACT is waiving the late registration fee for the June test date. Examinees may also make free test date and test center changes through their web accounts to allow for flexibility in choosing a date and location that works best for them.

If a student completes a test date change, the system will charge for the new test date. However, this fee will be refunded in 3-5 business days.

Note: Examinees participating in Special or Arranged testing, or in Talent Search will need to contact ACT directly to make changes to their registration. 

Students who are unable to reschedule their test should contact ACT Customer Care directly for available options.

Yes, ACT will be offering a Test Information Release (TIR) option for Non-Saturday and ACT Special testing for the June 2020 test date. You may make a request either through your web account or the supplemental form at www.act.org/the-act/tir.

If you ordered the April TIR for Special Testing: The currently held check will be returned to you via mail. You may make a new request using the updated form posted at www.act.org/the-act/tir.

Yes, ACT will also be offering a TIR option for our July 18, 2020 test date.

No. The online testing option that was previously announced—where students have the option to take the ACT test on a computer at an ACT test center—will begin in the fall with the September 12, 2020 ACT national test date.

No. The at-home testing option that was recently announced will not be available until late fall or early winter. ACT will be providing more information about this option in the months ahead.

...Summer ACT test dates?  

Policies and procedures have been updated following guidance from local officials and CDC guidance to provide social distancing guidelines to test centers. The guidelines have been provided to June test centers that include instructions to, but not limited to: 

  • Making hand sanitizer available 
  • Placing COVID-19 related signage, including floor signage to maintain six feet distances at key locations such as check-in and seating arrangements 
  • Requiring Health screenings and wellness checks on both testing staff and examinees on test day. 
  • Requirements to wear Personal Protective Equipment (gloves and masks) on test day. 

Yes. Examinees will be asked the following health and wellness questions during check-in. If an examinee affirms any of the following, they will not be admitted, and may make a test date change at no cost. 

  • Have you tested positive for the virus that causes COVID-19 in the last 14 days? 
  • Have you had any of these symptoms in the last 14 days?
  • Fever greater than 100 degrees 
  • Difficulty breathing or shortness of breath 
  • Cough 
  • Chills 
  • Muscle pain 
  • Sore throat 
  • New loss of taste or smell 
  • Are you experiencing fever, difficulty breathing or shortness of breath, a cough, chills, muscle pain, sore throat, or new loss of taste or smell at this time? 
  • Have you been in close contact with someone displaying these known symptoms of COVID-19? 
  • Have you been in close contact with someone diagnosed with COVID-19 or who has tested positive for the virus that causes COVID-19 in the last 14 days? 
  • Have you traveled outside the country or to any high-risk locations in the last 14 days or been in close contact with someone who traveled to high-risk locations in the past 14 days? 

Due to the complexities with COVID -19 and the social distancing requirements in place at test centers, ACT will not be able to offer Standby testing for the June test date. 

Questions about test day.

Yes, ACT will be following CDC-recommended guidelines for social distancing at our test centers for June and July. 

Yes, but no personal protective equipment (PPE) will be provided by the test center. Examinees are encouraged to bring their own mask, personal hand sanitizer, and other PPE.

Examinees will be asked to temporarily remove masks for inspection and full facial confirmation as part of test security protocols at check-in.

Gloves and hand sanitizer are acceptable to have on test day and in the testing room. Gloves, and other PPE are subject to inspection.

If you don’t feel well, please stay home!

If you did not test, then on the Monday after test day you can go into your web account and make a test date change at no fee.

If you are unable to make the change through your account, please contact ACT.